Triage urgent enquiries
Extract the fault, damage, isolation status and access constraints, then escalate by your rule, not by guesswork.
AI employee for plumbing businesses
An AI employee that turns plumbing chaos into workable jobs.
While the team handles the leak, the blockage and the hot-water callout, your agent gathers what is missing, keeps records clean and follows through on the office work nobody can get back to.
Built around your processStarts drafts-firstLooked after by us
Today
Check the new hot-water enquiry. If we have the unit model and site access, make the job ready for Sam to price.
Ready. I found the model in the attached photo, confirmed rear-lane access and prepared the job. The customer has not confirmed whether the supply is isolated, so I flagged that before booking.
Pre-built first office jobUseful on day one.01
Every emailed plumbing enquiry arrives ready to triage.
It gathers urgency, address, access, photos and whether water can be isolated, then prepares the customer and job record for a person to price, prioritise or book.
01 · NoticeIt watches the agreed inbox or queue.02 · DoIt gathers, checks and prepares the work.03 · ReportYour team gets the result and the exceptions.
Then add office jobs
Ask it to take on the computer work around the job.
Your first office job is the starting point, not the product boundary. Once it has earned trust, give the same secured agent another clearly-scoped responsibility, just as you would brief someone joining the office.
Prepare recurring maintenance
Find sites due for servicing, check agreement details and prepare the next-action list for the office.
Close out property work orders
Match tenant notes, photos, labour and completion evidence back to the agency request.
Match POs and supplier invoices
Attach documents to the right job and flag discrepancies before they become margin leakage.
Chase quotes without nagging
Use an approved cadence, stop on reply and tell the estimator where a customer is ready.
Prepare invoice exceptions
Find finished work that cannot yet invoice and state exactly which note, photo or approval is missing.
Connected, not another silo
It works across the systems you already run.
Message it in plain English. It carries out the approved steps across job management, email, accounting and calendars, then returns a receipt your team can check.
ServiceM8
Simpro
Xero
Gmail
WhatsAppOne inbox, one job system and one office job can be the entire starting boundary.
Customer-facing work can wait for approval until you decide it is ready.
Exceptions, sensitive calls and decisions stay with the people you nominate.
Built for the way trades work
Different trade. Same office pressure.
See how the same AI-employee model changes with the job types, documents and systems in each business.
Bring us the task everyone keeps putting off.
In a short walk-through, we map the work, show what the agent would touch and tell you plainly whether it is a sensible first office job.