It works across the systems you already use, handling routine office work and analysing your job and accounting data to reveal where your business can make more profit.
You've grown a capable crew and earned a strong reputation.
and the effort required to keep every job moving and make sure the work is actually profitable.
The manual handoffs
Too much still relies on manual handoffs, despite having systems
People still have to:
enter work orders
coordinate suppliers
schedule teams
copy information between systems
The capacity ceiling
Your team is working hard, but they've reached their limit.
They can't take on significantly more without more people, more admin and more pressure.
The crews on site are flat out, but it's difficult to see which jobs are making money, where margins are being lost or what is holding work up.
More jobs, more people and more job types have created more complexity.
The invisible workload
You're carrying an invisible list in your head
despite having a job management system. You're thinking:
what needs following up
what's waiting on someone
what might be falling through the cracks.
What changes with an AI employee
Transform how your business works with AI
Build an AI-enabled business where work moves faster 24/7, your team has more capacity and
you can see what's happening without carrying it all in your head.
1AskOne voice note from the office, van or job site.
2↗ActThe AI employee completes the ServiceM8 workflow.
3✓DoneThe booking is moved, notes are written and you hear back.
Real workflowServiceM8 · Under two minutes
One request. Finished work.Watch the AI employee do it inside ServiceM8.
We build an AI employee around your business.
It knows how you work, connects to the systems you already use and takes responsibility for the work you delegate to it.
1Work moves faster24 / 7
2Your team has more capacityMore room to grow
3You can see what's happeningAcross the business
4You carry less in your headFewer loose ends
Hand over work from the ute, the office or the job site.
The job cycle
From enquiry to cash: every job, fully supported.
One AI employee keeps every handover moving, helping you win the work, run it well, get paid sooner and improve the next job.
Enquiry → booked job
Turn more enquiries into booked jobs.
It responds while the lead is still warm, collects the details your team needs and keeps every quote moving until the customer is ready to book.
The outcomeMore booked work
from the enquiries already coming in
Win the work AI employee working
Enquiry briefPrepared now
Ready to book
✓Details collected
✓Quote prepared
✓Follow-up complete
Work completedReply sent while the lead is still warm
Everything it can handle here10 tasks
Capture enquiries from every channel
Respond while the lead is still warm
Qualify the opportunity
Collect job details and photos
Book site visits
Prepare estimates and quotes
Check pricing against previous jobs
Follow up outstanding quotes
Confirm bookings
Re-engage old customers and opportunities
Booked job → completed work
Keep every job and every person moving.
It makes sure the brief, materials and people are ready, keeps customers informed and brings stalled work or decisions to the right person before they become delays.
The outcomeFewer delays
between the office, the van and the site
Run the work AI employee working
Job readinessPrepared now
Everything in place
✓Crew actions followed up
✓Crews reassigned across jobs
✓Routes reshaped to reduce travel
Work completedThe next person has what they need
Everything it can handle here12 tasks
Schedule and dispatch the right team
Confirm appointments with customers
Prepare job briefs
Check that materials and information are ready
Answer questions using company knowledge
Collect updates from the site
Keep customers informed
Record variations and additional work
Identify jobs waiting on someone
Remind the team about outstanding actions
Escalate decisions that need an owner
Spot follow-on work while the team is on site
Completed work → cash
Protect your margin and turn finished work into cash.
It checks the job record, captures labour, materials and variations, sends the invoice and follows payment through. Then it shows you whether the work was actually profitable.
The outcomePaid sooner
because finished work does not sit waiting for admin
Get paid AI employee working
Job closeoutPrepared now
Ready for cash
✓Timesheets completed
✓Materials captured
✓Invoice followed through
Work completedFinished work becomes visible cash and margin
Everything it can handle here12 tasks
Check that job information is complete
Capture labour, materials and variations
Prepare and send invoices
Follow up unpaid invoices
Provide payment reminders
Reconcile payments
Compare quoted and actual costs
Analyse profitability by job or service
Identify where margins are being lost
Improve future pricing
Request reviews and referrals
Trigger the next customer follow-up
Every completed job → a smarter next job
It gets better at working your way.
It learns from your team's feedback and corrections, becoming more familiar with how you communicate with customers, prepare quotes, schedule teams and close jobs.
The outcomeBetter every week
as your team's preferences become part of how it works
Learning AI employee working
Working playbookPrepared now
Nightly self-improvement cycle
✓Feedback remembered
✓Exceptions recognised
✓Preferences carried forward
Work completedOne correction improves every similar job after it
Everything it can handle here10 tasks
Learn from team feedback and corrections
Remember preferred ways of working
Adapt to how you communicate with customers
Apply your quoting preferences
Recognise common exceptions
Improve scheduling decisions
Refine follow-up timing
Use outcomes to improve future work
Carry lessons into the next job
Keep your workflows aligned as the business changes
How your team works with it
Talk to it like a teammate. Delegate work to free up time.
Hand it work by text or voice note through WhatsApp, Slack or Microsoft Teams, whether your team is in the office, in the van or on site.
Give it repetitive admin so your team can focus on customers, important decisions, quality work and growth.
WhatsApp
Slack
Microsoft Teams
These are only examples. Your AI employee is built around the way your business works, automating existing tasks and creating intelligent workflows you haven't had the capacity to run before.
Roles we've designed for our customers
One AI employee. Multiple roles across your business.
Your ZeroToClaw AI employee can perform multiple roles at once, giving your team more capacity without adding the same admin and management overhead.
ZeroToClaw AI employee 3 roles · one connected business
Choose a role to explore. Selecting one pauses the rotation.
1 / What it takes ownership of
Operations manager
It tracks every job, message and outstanding action to make sure nothing falls through the cracks. Finish the day knowing every accepted job is moving, ready to proceed or in the hands of someone accountable.
Customer exampleEvery job, message and outstanding action
The owner of an electrical and HVAC business in Sydney was struggling to keep track of all the replies, jobs and ordering. His AI employee collates all the data into one dashboard so he doesn't have to.
Electrical and HVAC installation and service business, Sydney
Operations managerEvery job kept moving
2 / What it takes ownership of
Office admin
It handles repetitive work such as entering work orders, collecting information and answering common questions. Your team gets more time for customers, important decisions and work that genuinely needs a person.
Customer example1,700
For an electrical business in Perth it entered and scheduled 1,700 work orders into ServiceM8.
A security and monitoring business in Victoria automated their invoice chasing.
Security and monitoring business, VIC
Office adminAdmin handled in the background
3 / What it takes ownership of
Business analyst
It analyses job data, compares quoted hours and costs against actual results, and reports on job profitability. Finish the week knowing which jobs made money, which ones did not and why. Know that the work keeping your team busy is genuinely building a more profitable business.
Customer exampleProfitability displayed daily
The owners didn't have a live update of their profitability per job. The AI employee displays it daily.
Electrical, security and air con service business, WA
Business analystDecisions backed by live data
Customer stories
Trades and construction companies getting ahead with AI
See how businesses like yours are creating more capacity, keeping jobs moving and gaining greater control over profitability.
Your AI discovery sessionA practical conversation with Jake
✓30 minutes with Jake
✓Nothing to prepare
✓No decision on the call
What we'll look for
1Save time
2Remove bottlenecks
3Build a more profitable trade business
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