Accounts-receivable ladder
Follow agreed reminders, stop on payment or reply and send disputes to the office with context.
Your AI employee + Simpro
Your agent works across email, Simpro, Xero, documents and WhatsApp. It prepares records, advances the agreed process and reports the edge cases instead of creating another queue to watch.
Today
The installed first role reads quote-request emails, checks for existing customers, gathers missing information and prepares the customer and quote record in Simpro for your team. It does not guess through duplicates or unclear scope.
One employee, more responsibility
The agent can combine Simpro with email, accounting, calendars and documents. Each new office job is scoped, tested and added to the same controlled foundation.
Follow agreed reminders, stop on payment or reply and send disputes to the office with context.
Turn inconsistent email requests into clean customer, site and quote records.
Extract agency and client work orders from different templates into one reviewable structure.
Surface overdue steps, missing owners and records waiting on external information.
Request, collect and summarise source documents while preserving links to the evidence.
Find finished work missing notes, photos, certificates or approvals before invoicing.
Proof, with the boundary shown
We separate published customer experience from work that is installed, tested or still being built. No brochure arithmetic.
Kevin + Narelle · ADACS
Inbox first. Accounts receivable next.
George reads quote-request emails, checks whether the customer exists in Simpro and prepares the customer and quote record. A second role, Remi, is being built for the agreed accounts-receivable ladder. That next role is commissioned work, not a finished-outcome claim.
The operating rules
It uses named access, explicit instructions and review points. If the task sits outside the agreed boundary, it stops and reports instead of guessing.
Connect only the accounts and records required for the office job.
Receipts show what it read, changed, prepared and escalated.
New office jobs and permissions are tested before they enter live work.
Bring one real office task. We will map the steps, the permissions and what a useful first version would look like.