Qualify faults with the asset
Keep model, serial, symptoms and site conditions together before a technician spends time diagnosing blind.
AI employee for air-conditioning businesses
An AI employee that keeps HVAC work moving between visits.
It gathers fault and asset details, prepares jobs, finds service work before the hot season, and keeps the paperwork moving while technicians diagnose what actually needs expertise.
Built around your processStarts drafts-firstLooked after by us
Today
Find our split systems due before October and prepare the customers who haven’t booked yet. No messages until I approve them.
I found 34 assets due. Twenty-eight have a current contact and draft ready; four need updated details and two were serviced under a different job last month.
Pre-built first office jobUseful on day one.01
Every enquiry arrives with the asset and fault details needed to act.
It asks for the unit type, model, serial, symptoms, site access and photos, then prepares the job record and flags anything a technician needs to judge.
01 · NoticeIt watches the agreed inbox or queue.02 · DoIt gathers, checks and prepares the work.03 · ReportYour team gets the result and the exceptions.
Then add office jobs
Ask it to take on the computer work around the job.
Your first office job is the starting point, not the product boundary. Once it has earned trust, give the same secured agent another clearly-scoped responsibility, just as you would brief someone joining the office.
Build the seasonal service list
Find assets due before peak demand and prepare segmented outreach for approval.
Prepare route exceptions
Surface access gaps, overlapping windows and unassigned calls before the morning dispatch conversation.
Assemble compliance records
File service sheets, readings, photos and certificates against the right asset and job.
Chase quote decisions
Follow approved estimates on schedule and hand replies to the right estimator.
Explain job history
Pull prior faults, parts and service notes into one answer when a repeat issue comes in.
Connected, not another silo
It works across the systems you already run.
Message it in plain English. It carries out the approved steps across job management, email, accounting and calendars, then returns a receipt your team can check.
Your current stack stays in place
ServiceM8
Simpro
Xero
Gmail
Google CalendarOne inbox, one job system and one office job can be the entire starting boundary.
Customer-facing work can wait for approval until you decide it is ready.
Exceptions, sensitive calls and decisions stay with the people you nominate.
Built for the way trades work
Different trade. Same office pressure.
See how the same AI-employee model changes with the job types, documents and systems in each business.
Bring us the task everyone keeps putting off.
In a short walk-through, we map the work, show what the agent would touch and tell you plainly whether it is a sensible first office job.