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Run the day · an office job you can pick
Fill a schedule gap with nearby work
A tech finishes early. It finds the jobs and quotes close by that actually fit the gap, and leaves the diary exactly where you put it.
Choose this office job and we build it around your process, systems, permissions and approval steps.
What it costs you now
A tech finishes the Freshwater job at half eleven and the next one is at three. That gap gets spent driving home or sitting in the ute, because working out what else is close by, whether it fits, and whether the customer can even be reached takes longer than anyone in the office has. Meanwhile there are two quotes ten minutes away that have been waiting a fortnight.
What it does
When a job finishes early, you ask what could fill the gap. It looks at the next confirmed booking first and protects it, including the drive to get there. Then it looks at jobs and unbooked quotes near where the van already is, checks the time each one needs, whether the person on site is the right one for it, and whether that customer is allowed to be contacted under the rules you set. It comes back with a short list of what fits, with the drive time and the reason shown, and drafts the customer messages if you ask for them.
- The gap appears A tech reports an early finish, or the office spots the hole in the day.
- The next job is protected The three o'clock booking and the drive to it are ruled off before anything else is considered.
- Nearby work is checked Location, time needed and whether the right person is on site, across both jobs and unbooked quotes.
- Options come back as drafts Two options that fit, with the customer messages written and waiting. You decide whether either one happens.
You ask on site. It answers with the work done.
You ask in WhatsApp
Today
It hands back
RUN SHEET · FRESHWATER
Freshwater gap options
- ✓Protected the next confirmed booking and travel buffer
- ✓Checked location, expected duration and technician suitability
- ✓Checked whether the customer can be contacted under the agreed rule
Quote measureQueenscliff · 11 min driveFits
Maintenance checkManly · 8 min driveFits
Existing bookingFairlight · protectedBooked
A short list of nearby options with travel time, fit and the next decision shown.
Illustrative example. Names, numbers and records are made up.
What changes for the business
A short list of real options for a dead hour, with the rest of the day left exactly where you put it.
- Dead time gets an option
The gap comes back as a decision you can make in thirty seconds, instead of a problem nobody has time to solve.
- Quotes near the van get seen
Unbooked quotes in the same suburb surface at the one moment they are easy to do.
- The diary stays put
The next booking is protected first, so an early finish never turns into a late arrival.
What it is connected to
It reads the job records you already keep.
These are the systems this office job usually touches, not a required stack. We connect only what your version of it needs, using your own accounts and the smallest set of permissions that does the job.
- ServiceM8 or Simpro The live diary, job locations, durations and who is rostered on.
- Open quotes in the job system Unbooked quotes near the van are candidates too, not just service jobs.
- Google Calendar or Outlook Confirmed bookings and travel blocks, for businesses that run the day there.
- Job addresses on the record Drive time between the current site and each option.
- Your contact rules Who may be contacted, when, and by whom, agreed before the office job runs.
- WhatsApp Where the gap gets reported and where the options come back.
The boundaries come with the office job
Where it stops, and who it asks.
What starts it, what it may read, what it may write, who approves, and where it stops. Written down before the office job runs.
What it will not doIt does not move your diary. It does not book anything, reschedule anything or message a customer on its own. It hands you options and drafts, and a person approves every contact and every change to the day. If the timing is uncertain, the access details are missing, or an option would put the next booking at risk, it stops and says why.
- Trigger
- A technician reports an early finish or an agreed schedule gap appears.
- Reads
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- Live schedule
- Job and quote locations
- Duration, skill and availability rules
- Writes
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- Ranked nearby options
- Draft customer message
- A suggested change to the day, for approval
- Approval
- A dispatcher or owner approves customer contact and every booking or schedule change.
- Stops when
- An option is approved, the gap is no longer usable or no suitable work remains nearby.
- Exception path
- Uncertain duration, missing access details or a risk to the next booking is returned to the dispatcher.
- Audit evidence
- The proposal records the protected booking, route estimate, rules checked and approval decision.