86 available actions

What your AI agent can do in incident.io

Incident management and response platform This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

List Schedule Entries V2Tool to list schedule entries for a specific schedule in incident.io.
Show Alert Attribute V2Tool to retrieve a specific alert attribute by its ID from incident.io.
Create Alert Attribute V2Tool to create an alert attribute in incident.io.
Create Alert Route V2Tool to create an alert route in incident.io.
Update Alert Attribute V2Tool to update an alert attribute in incident.io.
Update Catalog Entry V3Tool to update an existing catalog entry in incident.io using the v3 API.

Browse all 86 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 43 actionsHide actions

Show Alert Attribute V2Tool to retrieve a specific alert attribute by its ID from incident.io.
Show Alert Routes V2Tool to retrieve a specific alert route configuration by its ID from incident.io.
Show Alert Source V2Tool to retrieve a specific alert source by its ID from incident.io.
Get Catalog Entry V3Tool to retrieve a specific catalog entry by ID from incident.io.
Get Catalog Type V3Tool to retrieve a specific catalog type by ID from incident.io V3 API.
Get Custom Field OptionTool to retrieve a specific custom field option by its ID.
Get Custom Field V1Tool to retrieve details of a specific custom field by ID in incident.io.
Get Custom Field V2Tool to retrieve details of a specific custom field by ID using the V2 API in incident.io.
Show Escalations V2Tool to retrieve a specific escalation by ID from incident.io.
Get Incident Role V2Tool to retrieve a specific incident role by ID using V2 API.
Get Incident StatusTool to retrieve details of a specific incident status by ID.
Get Incident Timestamp V2Tool to retrieve a specific incident timestamp by ID using V2 API.
Get Incident TypeTool to retrieve detailed information about a specific incident type by ID.
Get Incident by ID (V2)Tool to retrieve a specific incident by ID using V2 API.
Show Schedules V2Tool to retrieve a specific schedule by ID from incident.io using V2 API.
Get Severity V1Tool to retrieve a specific severity by ID from incident.io.
Get User V2Tool to retrieve a specific user by ID from incident.io using V2 API.
Get Workflow V2Tool to retrieve a specific workflow by ID from incident.io.
List Actions V1Tool to list actions from incidents.
List Actions V2Tool to retrieve a list of actions from incident.io.
List Alert Attributes V2Tool to list all available alert attributes.
List Alert Routes V2Tool to list alert routes from incident.io.
List Alert Sources V2Tool to list all configured alert sources in incident.io.
List Alerts V2Tool to list alerts from incident.io.
List Catalog Entries V3Tool to list entries from a catalog type in incident.io.
List Catalog Resources V3Tool to retrieve all available catalog resource types from the V3 API.
List Catalog Types V3Tool to retrieve all catalog types configured for an organization using V3 API.
List Escalation Paths V2Tool to list escalation paths from incident.io.
List Escalations V2Tool to list escalations from incident.io.
List Follow-ups V2Tool to retrieve a list of follow-ups from incident.io.
Get API Key IdentityTool to retrieve identity information for the current API key.
List Incident Alerts V2Tool to list incident alerts from incident.io.
List Incident Attachments V1Tool to list incident attachments from incident.io.
List Incident Relationships V1Tool to list incident relationships for a given incident.
List Incident Roles V2Tool to list all incident roles for an organization using V2 API.
List Incidents V2Tool to list incidents from incident.io using the V2 API.
List Incident Updates V2Tool to list incident updates from incident.io.
List IP allowlistsTool to retrieve the current IP allowlist configuration for incident.io.
List Schedule Entries V2Tool to list schedule entries for a specific schedule in incident.io.
List Schedules V2Tool to list schedules from incident.io.
List Status Pages V2Tool to list status pages from incident.io.
List Users V2Tool to list users in incident.io.
List Workflows V2Tool to list workflows from incident.io.

Create & communicateCreate records or send supported messagesView 13 actionsHide actions

Create Alert Attribute V2Tool to create an alert attribute in incident.io.
Create Alert Route V2Tool to create an alert route in incident.io.
Create Alert Source V2Tool to create a new alert source in incident.io.
Create Catalog Entry V3Tool to create a catalog entry in incident.io using the V3 API.
Create Catalog Type V3Tool to create a new catalog type in incident.io V3 API.
Create Custom Field OptionTool to create a new custom field option in incident.io.
Create Custom Field V2Tool to create a custom field in incident.io using the V2 API.
Create Escalation V2Tool to create an escalation in incident.io.
Create Incident Role V2Tool to create a new incident role in incident.io using the V2 API.
Create Incident StatusTool to create a new incident status in incident.io.
Create Incident V2Tool to create a new incident in incident.io using the V2 API.
Create Managed Resource V2Tool to create a managed resource in incident.io.
Create SeverityTool to create a new severity level in incident.io.

Update & manageChange and manage existing recordsView 15 actionsHide actions

Edit Incident V2Tool to edit an existing incident in incident.io.
Update Alert Attribute V2Tool to update an alert attribute in incident.io.
Update Alert Source V2Tool to update an existing alert source configuration in incident.io.
Update Catalog Entry V3Tool to update an existing catalog entry in incident.io using the v3 API.
Update Catalog Type V3Tool to update a catalog type in incident.io V3 API.
Update Custom Field Option V1Tool to update a custom field option in incident.io.
Update Custom Fields V1Tool to update an existing custom field configuration in incident.io.
Update Custom Field V2Tool to update an existing custom field in incident.io using the V2 API.
Update Escalation Path V2Tool to update an escalation path in incident.io.
Update Incident Role V2Tool to update an existing incident role in incident.io using the V2 API.
Update Incident StatusTool to update an existing incident status in incident.io.
Update Schedule V2Tool to update an existing schedule in incident.io.
Update Catalog Type Schema V3Tool to update the schema of a catalog type in incident.io V3 API.
Update SeverityTool to update a severity in incident.io.
Update Workflow V2Tool to update an existing workflow in incident.io using the V2 API.

Remove & cancelRemove records or cancel supported workView 14 actionsHide actions

Delete Alert Attribute V2Tool to delete an alert attribute from incident.io.
Delete Alert Route V2Tool to delete an alert route from incident.io.
Delete Alert Source V2Tool to delete an alert source from incident.io.
Delete Catalog Entry V3Tool to archive a catalog entry from incident.io using V3 API.
Delete Catalog Type V3Tool to archive a catalog type and all its entries from incident.io.
Delete Custom FieldTool to delete a custom field from incident.io.
Delete Custom Field OptionTool to delete a custom field option in incident.io.
Delete Custom Field V2Tool to delete a custom field from incident.io using the V2 API.
Delete Escalation Path V2Tool to delete an escalation path from incident.io.
Delete Incident Role V2Tool to delete an incident role by ID.
Delete Incident Status V1Tool to delete an incident status by its ID.
Delete Schedule V2Tool to delete a schedule from incident.io.
Delete SeverityTool to delete a severity in incident.io.
Delete Workflow V2Tool to delete a workflow from incident.io using the V2 API.

Other actionsSpecialist and administrative actions.View 1 actionHide actions

Bulk Update Catalog Entries V3Tool to bulk update catalog entries in incident.io v3 API.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect incident.io

How does the agent connect to incident.io?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in incident.io?

The page above lists the 86 actions currently available through the incident.io connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is incident.io included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until incident.io is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put incident.io to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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