Connect WhatsApp to your AI agent
Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.
We set up the connection using your own WhatsApp account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
Actions
What your agent can do in WhatsApp
Each one is a real action the agent can take on its own, the same things a person clicking around WhatsApp could do. Read-only by default; write actions are confirmed against your policy.
- Block WhatsApp Users Block one or more WhatsApp users to prevent them from sending messages to your business phone number. Use this action when you need to prevent specific users from contacting your business through WhatsApp. Blocked users…
- Configure WhatsApp Conversational Automation Configure conversational automation settings for a WhatsApp Business phone number. Sets up away messages, greeting messages, custom commands, and ice breaker prompts to automate customer interactions. Use this action to…
- Create WhatsApp Flow Create a new WhatsApp Flow for the WhatsApp Business Account. Use this action when you want to create an interactive flow that can collect user data, guide users through a process, or provide structured interactions wit…
- Create WhatsApp Max Price Agreement Create a max price agreement for WhatsApp marketing messages pricing. Max price agreements set a ceiling on the per-conversation price you'll pay for WhatsApp messaging across your WhatsApp Business Account. This is use…
- Create message template Create a new message template for the WhatsApp Business Account. Templates must be approved by WhatsApp before they can be used. Templates are required for marketing messages and messages sent outside the 24-hour window.
- Create QR Code Create a new QR code with a prefilled message for a WhatsApp Business phone number. Use this action when you need to generate a shareable QR code that customers can scan to start a conversation with your business. When…
- Create upload session for WhatsApp Create a resumable upload session for large file uploads to WhatsApp. This action initiates an upload session that allows you to upload large files in chunks. First create a session, then use the session ID and URI to u…
- Delete WhatsApp Media Delete a WhatsApp media file previously uploaded via the Media API. Use when you need to remove a media object you uploaded earlier (e.g. to free up storage or to retract content). The deletion is permanent — the media_…
- Delete message template Delete a message template from the WhatsApp Business Account by name. This permanently removes the template and it cannot be recovered. When you delete a template by name, all templates with that name across all languag…
- Delete QR Code Delete a specific QR code from a WhatsApp Business phone number. Use this action when you need to permanently remove a QR code that is no longer needed. This operation is irreversible — once deleted, the QR code cannot…
- Deregister WhatsApp Business Phone Number Deregister a WhatsApp Business phone number from the Cloud API. Use when you need to stop sending messages from a phone number — for example before migrating it to another WhatsApp Business Account, before re-registerin…
- Get WhatsApp Business Account Activities Retrieve activity history for a WhatsApp Business Account. This action returns a paginated list of activities such as phone number verifications, user additions, and other administrative actions performed on the WABA. U…
- Get WhatsApp Business Account Details Retrieve comprehensive details about a WhatsApp Business Account (WABA). Returns configuration, status, and settings information including account review status, business verification status, timezone, and ownership det…
- Get WhatsApp Business Compliance Info Retrieve comprehensive business compliance information for a WhatsApp Business phone number. Returns regulatory and compliance details including entity registration status, grievance officer contact information, and cus…
- Get Business Encryption Retrieve the WhatsApp Business public key and its signature verification status. Use this action when you need to obtain the end-to-end encryption public key for a WhatsApp Business phone number. This is useful for sett…
- Get business profile Get the business profile information for a WhatsApp Business phone number. This includes business details like description, address, website, and contact info.
- Get client WhatsApp Business Accounts Retrieve WhatsApp Business Accounts shared with or managed by a business portfolio. Use this action when you need to get WhatsApp Business Accounts (WABAs) that are client accounts shared with or managed by a specific b…
- Get WhatsApp Commerce Settings Get commerce settings for a WhatsApp Business phone number. Retrieves cart and catalog visibility settings for a specific WhatsApp Business phone number. Use this action to check whether shopping cart and product catalo…
- Get Flow Assets List assets associated with a WhatsApp Flow. Use this action when you need to retrieve the assets (such as flow.json) that are associated with a WhatsApp Flow. The response includes download URLs for each asset that can…
- Get Join Requests Get all pending join requests for a WhatsApp group. Use this action when you need to retrieve pending requests from users who want to join a WhatsApp group. This is useful for group administration, moderation, and manag…
- Get media info Get metadata and download URL for uploaded WhatsApp media. Returns media ID, download URL (valid for 5 minutes), MIME type, SHA256 hash, and file size. The download URL can be used to retrieve the actual media file.
- Get WhatsApp Message History Retrieve message history for a WhatsApp Business phone number. Returns a paginated list of messages with their delivery status information, including events like delivery status updates, timestamps, and webhook informat…
- Get message templates Get all message templates for the WhatsApp Business Account. Templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
- Get owned WhatsApp Business Accounts Retrieve WhatsApp Business Accounts owned by a business portfolio. Use this action when you need to get all WhatsApp Business Accounts (WABAs) that are directly owned by a specific business. This differs from client acc…
- Get phone number Retrieve detailed information about a specific WhatsApp Business phone number. Returns phone number details including verification status, quality rating, display number, verified business name, throughput limits, and w…
- Get phone numbers Retrieve all phone numbers registered to your WhatsApp Business Account. Returns phone number IDs, display numbers, verification status, quality ratings, and messaging throughput limits. Use the phone number ID from the…
- Get WhatsApp Schedules Retrieve campaign schedules associated with a WhatsApp Business Account. Use this action when you need to list all scheduled campaigns for a WABA, including their status, timing, and recurrence patterns.
- Get WhatsApp Cloud API Settings Get Cloud API settings for a WhatsApp Business phone number. Retrieves calling, storage, and payload encryption settings for a specific WhatsApp Business phone number. This includes information about call features, IP a…
- Get Subscribed Apps Get all applications currently subscribed to webhooks for a WhatsApp Business Account. Use this action when you need to retrieve the list of third-party applications or integrations that are subscribed to receive webhoo…
- Get message template library Browse the pre-built message template library for WhatsApp Business Account. This retrieves a list of available templates that can be used for messaging. Use when you need to discover available message templates for sen…
- Get template status Get the status and details of a specific message template. This is useful for checking if a template has been approved, rejected, or is still pending review.
- List WhatsApp Flows List all WhatsApp Flows associated with the WhatsApp Business Account. Returns flow details including name, status, categories, and any validation errors. Use when you need to retrieve all available flows to select one…
- List WhatsApp Groups List all WhatsApp groups associated with a business phone number. Use this action when you need to retrieve the list of groups that a business phone number is a member of. This is useful for managing group memberships,…
- List qr codes Get a list of all QR codes for a WhatsApp Business phone number. Use this action when you need to retrieve all message QR codes associated with a specific WhatsApp Business phone number. This is useful for managing exis…
- List WhatsApp Solutions Retrieve a paginated list of Multi-Partner Solutions for a WhatsApp Business Account. Use when you need to view all multi-partner solutions (such as SMB solutions) associated with a WABA, including their status and owne…
- Publish WhatsApp Flow Publish a WhatsApp Flow to make it available for use. Use this action when you have finished designing and testing a WhatsApp Flow and are ready to make it available for users. The flow must be in DRAFT status and pass…
- Register WhatsApp Business Phone Number Register a WhatsApp Business phone number for use with WhatsApp Cloud API. Use when you need to register a phone number that has been added to your WhatsApp Business Account. This action requires setting up a two-step v…
- Remove Assigned User from WhatsApp Business Account Remove a user's access from the WhatsApp Business Account. Use this action when you need to revoke a user's access to a WhatsApp Business Account. This action is irreversible — the user will immediately lose access and…
- Send contacts Send contacts WhatsApp number. Note: The message will be delivered to the recipient only if they have initiated a conversation first.
- Send interactive buttons Send an interactive button message with up to 3 reply buttons to a WhatsApp user. Interactive button messages allow recipients to quickly respond by tapping predefined buttons. Perfect for yes/no questions, multiple cho…
- Send interactive list Send an interactive list message to a WhatsApp number. List messages display a menu of options organized into sections. Users tap a button to view the list and select one option. Perfect for product catalogs, service me…
- Send location Send a location message with coordinates, name, and address to a WhatsApp user. This action allows you to share location information through WhatsApp Business API. The location message includes latitude/longitude coordi…
- Send media Send a media message to a WhatsApp number. Note: The media will be delivered to the recipient only if they have texted first.
- Send media by Send media using a media ID from previously uploaded media. This is more efficient than sending media by URL as the media is already on WhatsApp servers. Use upload_media action first to get the media ID. Note: The medi…
- Send message Send a text message to a WhatsApp user. Important: The recipient phone number must be registered on WhatsApp and must have initiated a conversation with your business within the last 24 hours, OR you must use a template…
- Send template message Send a template message to a WhatsApp number.
- Set whatsapp two step verification pin Set or reset the two-step verification PIN for a WhatsApp Business phone number. Use when you need to change the 6-digit PIN that protects a registered phone number — for example after onboarding a new number, rotating…
- Subscribe to WABA Webhooks Subscribe your application to receive webhook notifications for a WhatsApp Business Account (WABA). This action registers the application to receive webhook events from the specified WABA. Use this action when you need…
- Unsubscribe from WABA Webhooks Unsubscribe your application from webhook events for a WhatsApp Business Account (WABA). This action removes the application subscription from the specified WABA's webhook configuration. This action is irreversible — on…
- Update WhatsApp Flow Metadata Update metadata for a WhatsApp Flow including its name, categories, and endpoint URI. Use when you need to modify the configuration or settings of an existing WhatsApp Flow.
- Update WhatsApp Business Profile Update WhatsApp Business Profile information including business details, contact information, and profile settings. Use when you need to modify the business profile settings such as the about text, business category, ad…
- Update WhatsApp commerce settings Set or update commerce settings for a WhatsApp Business phone number. Use this action to enable or disable shopping cart functionality and product catalog visibility for a specific WhatsApp Business phone number. The se…
- Update Flow JSON Update the Flow JSON configuration for a WhatsApp Flow. Use this action when you need to update or upload a new flow.json file for an existing WhatsApp Flow. The Flow JSON defines the structure, screens, and behavior of…
- Update WhatsApp Cloud API Settings Update Cloud API settings for a WhatsApp Business phone number. Use this action to modify calling features, user identity verification settings, payload encryption configuration, and data storage preferences for a speci…
- Upload media Upload media files (images, videos, audio, documents, stickers) to WhatsApp servers. The uploaded media gets a media ID that can be used in send_media or other messaging actions. Supported formats: - Images: JPEG, PNG (…
- Upsert message template Create or update a message template for the WhatsApp Business Account. Use this action when you need to create a new message template or update an existing one with the same name. If a template with the same name and la…
- Verify Phone Number OTP Code Verify the OTP code for a pre-verified phone number. Use when you need to complete phone number verification by submitting the received OTP code. The phone number must first be added to your WhatsApp Business Account an…
Setup
How we connect it
- 1
Connect your account
You log in with your own WhatsApp account. We never see your password, and you can revoke access from WhatsApp at any time.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
WhatsApp questions, answered.
You sign in with your own WhatsApp account. Permissions are scoped to the minimum the agent needs, the connection is health-checked, and you can revoke access from WhatsApp at any time.
The actions WhatsApp's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.
Ready to put WhatsApp to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
All product names, logos, and brands are property of their respective owners; used for identification only. ZeroToClaw is not affiliated with or endorsed by WhatsApp.