Connect Webex to your AI agent
Webex is a Cisco-powered video conferencing and collaboration platform offering online meetings, webinars, screen sharing, and team messaging
We set up the connection using your own Webex account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
Actions
What your agent can do in Webex
Each one is a real action the agent can take on its own, the same things a person clicking around Webex could do. Read-only by default; write actions are confirmed against your policy.
- Create Team Creates a new Webex team and automatically adds the authenticated user as a member. Teams are used to organize and group multiple rooms (spaces) under a common umbrella. Use this when you need to create a collaborative…
- Get Team Details Tool to retrieve details for a specific team by teamId. Use when you need full metadata of a team before performing team-related operations.
- List Teams Lists all teams the authenticated user belongs to. Teams are groups of people with shared rooms visible to all members. Use this when you need to find available teams, get team IDs for other operations, or discover whic…
- List Webhooks Lists all webhooks registered for the authenticated user or organization. Supports optional filtering by maximum results and ownership type (creator vs org-wide).
- Create Message Tool to post a message to a Webex room or person. Use when you have a target roomId or private recipient and want to send text, markdown, files, or card attachments.
- Create Room Creates a new Webex room for team collaboration. The authenticated user is automatically added as a member. Use this to create group rooms for team discussions or associate rooms with existing teams. To create a 1:1 roo…
- Create Team Membership Tool to add a person to a Webex team by personId or personEmail. Use when granting a user access to a team; requires teamId and one of personId or personEmail.
- Delete Membership Tool to delete a Webex membership by its unique identifier. Use when you need to remove a member from a space after confirming the membership exists. Example: "Delete the membership with ID Y2lzY29zcGFjMDczNzA2Njg0ZDliY…
- Delete Message Tool to delete a Webex message by its unique identifier. Use after confirming the messageId to remove unintended or obsolete messages. Example: "Delete the message with ID Y2lzY29zcGFyazovL21lc3NhZ2UvYWJjMTIzNDU2Nzg5".
- Delete Room Deletes a Webex room by its ID. Deleted rooms cannot be recovered. Note: Non-moderators will be removed from the room instead of deleting it (as a safety measure). Rooms that are part of a team will be archived instead…
- Get Membership Details Tool to retrieve details for a specific membership. Use when you need metadata for a membership by its ID.
- Get Message Details Tool to retrieve details for a specific message. Use when you need full content and metadata by message ID.
- Get Team Membership Details Tool to retrieve details for a specific team membership. Use when you need metadata for a team membership by its ID.
- List Memberships List memberships in Webex rooms. When called without parameters, returns memberships for all rooms the authenticated user belongs to. Use roomId to list all members of a specific room. Use personId or personEmail with r…
- List Messages Tool to list messages in a room. Use when you need to retrieve chat history filtered by room, time window, or mentions.
- List Rooms Tool to list rooms the authenticated user belongs to. Use after authentication when needing to retrieve spaces filtered by team, type, or sorted. Example: "List my group rooms sorted by last activity."
- List Team Memberships Tool to list all memberships for a specific team. Use when you need to retrieve all members of a team, including their roles (moderator status). Requires a valid teamId.
- Get Person Details Retrieves detailed profile information for a specific person by their ID. Returns comprehensive user details including contact information, organizational data, presence status, and Webex Calling information. Use when y…
- List People Tool to list people in your organization. Use when you need to retrieve people filtered by email, display name, IDs, roles, or location.
- Get Room Details Tool to retrieve details for a specific room. Use when you need full metadata of a room before posting messages or updating settings.
- Update Membership Updates a Webex room membership by ID to change moderator or monitor status. Use this to grant or revoke moderator privileges, or to enable/disable room monitoring for a member. Note: Assigning moderator status requires…
- Update Room Update a room's title, lock status, or team association. The title parameter is always required by the Webex API - if you're only updating isLocked or teamId, you must still provide the current room title.
- Update Team Tool to update a team's name by teamId. Use when you need to rename a Webex team. Example: "Change team 12345 name to 'Project X Team'".
- Create Webhook Creates a Webex webhook to receive real-time event notifications via HTTP POST requests to your specified URL. Use this tool to register for automated notifications when resources (messages, rooms, memberships, meetings…
- Delete Webhook Tool to delete a specific webhook. Use when you need to remove an existing webhook by its ID after confirming the identifier.
- Get Webhook Details Retrieves detailed information about a specific Webex webhook by its ID. Use this action to: - Inspect a webhook's configuration (target URL, resource, event type, filters) - Verify webhook status (active/inactive) - Ch…
Setup
How we connect it
- 1
Connect your account
You log in with your own Webex account. We never see your password, and you can revoke access from Webex at any time.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
Webex questions, answered.
You sign in with your own Webex account. Permissions are scoped to the minimum the agent needs, the connection is health-checked, and you can revoke access from Webex at any time.
The actions Webex's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.
Ready to put Webex to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
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