Connect Wati to your AI agent

Marketing 5 actions available

Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.

We set up the connection using your own Wati account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.

Book a setup call → See pricing
Actions

What your agent can do in Wati

Each one is a real action the agent can take on its own, the same things a person clicking around Wati could do. Read-only by default; write actions are confirmed against your policy.

  • Add Contact Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.
  • Get Teams Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.
  • Send Session Message Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.
  • Wati update chat status Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversatio…
  • Update Contact Attributes Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.
Setup

How we connect it

  1. 1

    Connect your account

    You create a key in Wati, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.

  2. 2

    Set the guardrails

    Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.

  3. 3

    We keep it running

    Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.

FAQ

Wati questions, answered.

With a key you create and control. You paste it in once, it is stored in a secrets store on your server, permissions are scoped to the minimum the agent needs, and you can revoke it at any time.
The actions Wati's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.

Ready to put Wati to work?

Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.

Book a setup call → Browse all integrations

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