31 available actions

What your AI agent can do in Textit

TextIt is a platform that enables users to build scalable, interactive chatbots across various channels without writing code. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

Get CampaignTool to retrieve details about a specific campaign.
Get WorkspaceTool to retrieve current workspace details including name, country, languages, and timezone.
Create Contact GroupTool to create a new contact group.
Create CampaignTool to create a new campaign in TextIt.
Update ContactTool to update an existing contact.
Delete ContactTool to delete an existing contact.

Browse all 31 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 23 actionsHide actions

Get CampaignTool to retrieve details about a specific campaign.
Get WorkspaceTool to retrieve current workspace details including name, country, languages, and timezone.
List ArchivesTool to retrieve a list of message and run archives.
List BroadcastsTool to list broadcasts.
List Campaign Events 2Tool to retrieve campaign events with optional filtering.
List CampaignsTool to list campaigns.
List ChannelsTool to list channels.
List ClassifiersTool to list NLU classifiers configured for your organization.
List ContactsTool to retrieve a list of contacts.
List custom contact fieldsTool to retrieve a list of custom contact fields.
List FlowsTool to retrieve a list of flows for your organization.
List Flow StartsTool to retrieve a list of manual flow starts.
List GlobalsTool to list global variables.
List GroupsTool to list contact groups for your organization.
List Labels 2Tool to retrieve a list of message labels for your organization.
List MessagesTool to retrieve a list of messages.
List Resthook EventsTool to retrieve recent resthook events for your organization.
List ResthooksTool to list configured resthooks (webhooks).
List Resthook SubscribersTool to list webhook subscribers for your organization's resthooks.
List RunsTool to retrieve a list of flow runs.
List TicketsTool to retrieve support tickets for your organization.
List Topics V2Tool to list topics in the workspace for categorizing tickets.
List UsersTool to retrieve a list of user logins in your workspace with their roles and teams.

Create & communicateCreate records or send supported messagesView 4 actionsHide actions

Create CampaignTool to create a new campaign in TextIt.
Create Contact GroupTool to create a new contact group.
Create LabelTool to create a new message label.
Send BroadcastTool to send a new broadcast message.

Update & manageChange and manage existing recordsView 1 actionHide actions

Update ContactTool to update an existing contact.

Remove & cancelRemove records or cancel supported workView 3 actionsHide actions

Delete ContactTool to delete an existing contact.
Delete Contact GroupTool to delete an existing contact group.
Delete LabelTool to delete a message label by UUID.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Textit

How does the agent connect to Textit?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Textit?

The page above lists the 31 actions currently available through the Textit connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Textit included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Textit is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Textit to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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