26 available actions

What your AI agent can do in Teltel

TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

Get Account BalanceTool to retrieve the account balance for your TelTel account.
Get Call ListTool to retrieve a list of calls with details (duration, time, status).
Create Autodialer Custom StatusTool to create a custom status for autodialer contacts.
Create CallTool to create a call between two participants.
Update Autodialer Custom StatusTool to update an autodialer custom status value by ID.
Update User StatusTool to update an existing user status in TelTel.

Browse all 26 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 16 actionsHide actions

Get Account BalanceTool to retrieve the account balance for your TelTel account.
Get Call ListTool to retrieve a list of calls with details (duration, time, status).
Get CountryTool to retrieve country resource information by ID from TelTel.
Get SMS ListTool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel.
Get User Caller ID GroupsTool to retrieve caller ID groups for a specific user.
Get Users ListTool to retrieve a list of users from your TelTel account.
List Autodialer ActionsTool to retrieve the action history for an autodialer campaign.
List Autodialer ContactsTool to retrieve the contact list for an autodialer campaign.
List Autodialer Custom StatusesTool to retrieve list of autodialer custom statuses.
List Autodialer CampaignsTool to retrieve a list of autodialer campaigns from TelTel.
List Available CountriesTool to get the list of countries where DID numbers are available for purchase.
List Country Price GroupsTool to retrieve phone number price groups available in a specific country.
List DevicesTool to retrieve a list of devices from your TelTel account.
List My NumbersTool to retrieve a list of phone numbers (DIDs) owned by the account.
List DID OrdersTool to retrieve a list of DID (phone number) orders from TelTel.
List User StatusesTool to retrieve a list of all user statuses in TelTel.

Create & communicateCreate records or send supported messagesView 3 actionsHide actions

Create Autodialer Custom StatusTool to create a custom status for autodialer contacts.
Create CallTool to create a call between two participants.
Create User StatusTool to create a user status in TelTel.

Update & manageChange and manage existing recordsView 3 actionsHide actions

Set User StatusTool to set a user's status in TelTel.
Update Autodialer Custom StatusTool to update an autodialer custom status value by ID.
Update User StatusTool to update an existing user status in TelTel.

Remove & cancelRemove records or cancel supported workView 2 actionsHide actions

Delete Autodialer Custom StatusTool to delete an autodialer custom status by ID.
Delete User StatusTool to delete a user status by ID.

Other actionsSpecialist and administrative actions.View 2 actionsHide actions

Lookup Phone NumberTool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API.
Receive Inbound SMSTool to process inbound SMS webhook data from TelTel.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Teltel

How does the agent connect to Teltel?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Teltel?

The page above lists the 26 actions currently available through the Teltel connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Teltel included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Teltel is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Teltel to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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