Connect Teltel to your AI agent
TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration.
We set up the connection using your own Teltel account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
Actions
What your agent can do in Teltel
Each one is a real action the agent can take on its own, the same things a person clicking around Teltel could do. Read-only by default; write actions are confirmed against your policy.
- Create Autodialer Custom Status Tool to create a custom status for autodialer contacts. Use when you need to add a new status option that agents can use to categorize contacts in the Operator Dashboard.
- Create Call Tool to create a call between two participants. Use when you need to initiate an outbound call connecting a caller to a destination number.
- Create User Status Tool to create a user status in TelTel. Use when you need to add a new status option for users.
- Delete Autodialer Custom Status Tool to delete an autodialer custom status by ID. Use when you need to remove a custom status from your autodialer configuration.
- Delete User Status Tool to delete a user status by ID. Use when you need to remove an existing user status from TelTel.
- Get Account Balance Tool to retrieve the account balance for your TelTel account. Use when you need to check available credit or account balance information.
- Get Call List Tool to retrieve a list of calls with details (duration, time, status). Use when you need to filter and page through call records.
- Get Country Tool to retrieve country resource information by ID from TelTel. Use when you need to fetch details about a specific country for DID number provisioning.
- Get SMS List Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel. Use when you need to filter or paginate through SMS message history. Supports filtering by date, sender, recipient, and message stat…
- Get User Caller ID Groups Tool to retrieve caller ID groups for a specific user. Use when you need to fetch the list of CID groups associated with a user account.
- Get Users List Tool to retrieve a list of users from your TelTel account. Use when you need to page through or synchronize user records.
- List Autodialer Actions Tool to retrieve the action history for an autodialer campaign. Use when you need to view the list of actions performed on a specific autodialer campaign.
- List Autodialer Contacts Tool to retrieve the contact list for an autodialer campaign. Use when you need to view contacts, filter by phone number or start time, or paginate through campaign contacts.
- List Autodialer Custom Statuses Tool to retrieve list of autodialer custom statuses. Use when you need to view all available custom statuses for autodialer campaigns.
- List Autodialer Campaigns Tool to retrieve a list of autodialer campaigns from TelTel. Use when you need to view all autodialer campaigns and their details.
- List Available Countries Tool to get the list of countries where DID numbers are available for purchase. Use when you need to discover which countries support phone number provisioning or filter countries by pricing and features.
- List Country Price Groups Tool to retrieve phone number price groups available in a specific country. Use when you need to view pricing tiers or filter available phone number groups by country.
- List Devices Tool to retrieve a list of devices from your TelTel account. Use when you need to view all registered devices and their connection status.
- List My Numbers Tool to retrieve a list of phone numbers (DIDs) owned by the account. Use when you need to view all purchased phone numbers or filter by activation status, auto-renew settings, or SMS/voice support.
- List DID Orders Tool to retrieve a list of DID (phone number) orders from TelTel. Use when you need to check order status, view order history, or filter orders by specific criteria like status or type.
- List User Statuses Tool to retrieve a list of all user statuses in TelTel. Use when you need to view available status options for users.
- Lookup Phone Number Tool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API. Use when you need to verify phone number validity, check network status, or retrieve carrier information. Supports single or multiple…
- Receive Inbound SMS Tool to process inbound SMS webhook data from TelTel. Use this to handle incoming SMS notifications that TelTel sends to your configured webhook URL. This action parses and validates the webhook payload, returning the S…
- Set User Status Tool to set a user's status in TelTel. Use when you need to update a user's availability or activity status.
- Update Autodialer Custom Status Tool to update an autodialer custom status value by ID. Use when you need to rename or modify an existing custom status label.
- Update User Status Tool to update an existing user status in TelTel. Use when you need to modify the name, enabled state, or offline state of a user status.
Setup
How we connect it
- 1
Connect your account
You create a key in Teltel, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
Teltel questions, answered.
With a key you create and control. You paste it in once, it is stored in a secrets store on your server, permissions are scoped to the minimum the agent needs, and you can revoke it at any time.
The actions Teltel's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.
Ready to put Teltel to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
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