57 available actions

What your AI agent can do in Spoki

Spoki is an Italian platform that integrates WhatsApp's official APIs to automate communication for marketing, sales, customer support, and payments. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

Retrieve ContactTool to retrieve details of a specific contact.
Check Role Private KeyTool to check if a service user role has a private key configured.
Add Contact OperatorTool to assign an operator to a contact's chat.
Create Contact ListCreates a new contact list in Spoki for organizing and managing contacts.
Update ContactTool to update an existing contact in Spoki.
Update CampaignTool to update an existing campaign's name, status, or scheduled time.

Browse all 57 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 25 actionsHide actions

Check Role Private KeyTool to check if a service user role has a private key configured.
Get Account Current ReportTool to get the current report for a specified account.
List AccountsTool to retrieve a list of Spoki WhatsApp Business accounts with their details.
List AgenciesTool to list all agencies accessible to the user.
List AutomationsTool to list, search, and filter automations.
List campaignsTool to list, search, and filter campaigns.
List ContactsTool to list, search, and filter contacts.
List Custom FieldsTool to list, search, and filter custom fields.
List ListsTool to list, search, and filter contact lists.
List mediaTool to list media files.
List PartnersList all partners accessible to the authenticated account.
List ReportsTool to list, search, and filter usage reports.
List RolesTool to list user roles in the system.
List tagsLists all tags in the account.
List templatesTool to list, search, and filter WhatsApp templates.
List TicketsTool to list, search, and filter tickets.
Retrieve AccountRetrieves detailed information about a specific Spoki WhatsApp Business account.
Retrieve AutomationTool to retrieve details of a specific automation.
Retrieve ContactTool to retrieve details of a specific contact.
Retrieve Custom FieldTool to retrieve details of a specific custom field.
Retrieve ListTool to retrieve details of a specific list by ID.
Retrieve MediaTool to retrieve details of a specific media file by ID.
Retrieve RoleTool to retrieve details of a specific role by ID.
Retrieve TagTool to retrieve details of a specific tag.
Retrieve TemplateTool to retrieve details of a specific template.

Create & communicateCreate records or send supported messagesView 10 actionsHide actions

Add Contact OperatorTool to assign an operator to a contact's chat.
Add Service UserAdds a new service user with a specific role to your Spoki account.
Create Account Onboarding LinkTool to create an onboarding link for a specific Spoki account.
Create Custom FieldCreates a new custom field in Spoki for storing additional contact data.
Create Contact ListCreates a new contact list in Spoki for organizing and managing contacts.
Create Media FileTool to create a new media file entry in Spoki.
Create or Update ContactCreates a new contact or updates an existing contact in Spoki using the phone number as the unique identifier.
Create TemplateCreates a new WhatsApp message template with localizations, buttons, and media headers.
Create TicketTool to create a new support ticket in Spoki.
Generate Role Private KeyTool to generate a private key for a service user role.

Update & manageChange and manage existing recordsView 7 actionsHide actions

Update CampaignTool to update an existing campaign's name, status, or scheduled time.
Update ContactTool to update an existing contact in Spoki.
Update Custom FieldTool to update a specific custom field.
Update Invitation RoleTool to update the role of a pending invitation.
Update MediaTool to update an existing media file in Spoki.
Update RoleTool to update a user's role.
Update TemplateTool to update an existing WhatsApp template in Spoki.

Remove & cancelRemove records or cancel supported workView 10 actionsHide actions

Delete contactTool to delete a specific contact.
Delete Custom FieldTool to delete a specific custom field.
Delete listTool to delete a specific list.
Delete media fileTool to delete a specific media file.
Delete roleTool to delete a specific role.
Delete templateTool to delete a WhatsApp template.
Delete ticketTool to delete a specific ticket.
Remove All List ContactsTool to remove all contacts from a list.
Remove Contact OperatorTool to remove an operator from a contact's chat.
Remove Contacts from ListTool to remove specific contacts from a list.

Other actionsSpecialist and administrative actions.View 5 actionsHide actions

Clone TemplateTool to create a duplicate copy of an existing template.
Resend InvitationTool to resend an invitation email.
Revert Template to DraftTool to revert a WhatsApp template back to DRAFT status, removing it from WhatsApp.
Bulk Sync ContactsTool to bulk sync (create or update) multiple contacts in a single request.
Sync Contacts to ListTool to create or update contacts and add them to a specific list in Spoki.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Spoki

How does the agent connect to Spoki?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Spoki?

The page above lists the 57 actions currently available through the Spoki connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Spoki included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Spoki is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Spoki to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

All product names, logos, and brands are property of their respective owners and are used for identification only. ZeroToClaw is not affiliated with or endorsed by Spoki.