Connect Sendbird to your AI agent
Sendbird is a platform that provides chat, voice, and video APIs to help businesses build in-app communication features.
We set up the connection using your own Sendbird account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
Actions
What your agent can do in Sendbird
Each one is a real action the agent can take on its own, the same things a person clicking around Sendbird could do. Read-only by default; write actions are confirmed against your policy.
- Add Members To Group Channel Tool to add members to a group channel. Use when you need to invite one or more users into an existing group channel.
- Ban User from Group Channel Tool to ban a user from a group channel. Use when moderating group channels to restrict member access. Execute after confirming channel_url and user_id.
- Create Group Channel Tool to create a new group channel. Use when you need to start a conversation with specific users. Execute after specifying users and optional settings.
- Create Sendbird User Creates a new user in Sendbird. Use this to register user accounts before they can join channels or send messages. The user_id must be unique across the application.
- Delete Group Channel Permanently deletes a Sendbird group channel. Use this tool when you need to remove a group channel and all its associated data (messages, members, etc.). WARNING: This action is irreversible. Requires the channel_url i…
- Delete Message Permanently deletes a specific message from a Sendbird group channel. This action cannot be undone. Use this when you need to remove a message that was sent by mistake or contains inappropriate content. Requires both ch…
- Delete Sendbird User Tool to delete a Sendbird user. Use when you need to remove a user from your Sendbird application, optionally permanently.
- Get Count Preference Of Channel Tool to retrieve a user's count preference for a specific group channel. Use after confirming the user and channel exist to determine whether to display all, unread-only, or mention-only counts.
- Get User Group Channel Count by Join Status Retrieves the number of group channels for a user, categorized by join status (joined, invited, etc.). Use this tool to get channel count statistics for a specific user, optionally filtered by channel properties like vi…
- Sendbird Get Unread Item Count Tool to retrieve a user's unread item counts including unread messages, mentions, and pending invitations across group channels. Use this to display unread counts in the UI for a specific user.
- Issue Session Token Issues a session token for authenticating a Sendbird user. Use this tool when you need to: - Generate a new session token for SDK authentication - Refresh an expiring or expired session token - Provide secure access for…
- Leave Group Channels Tool to leave group channels for a user. Use when you need to make a user exit one or more joined group channels.
- List Banned Members Tool to list banned members in a group channel. Use when you need to see which users are banned from a specific group channel.
- Sendbird List Group Channel Messages Tool to list (paginate) messages in a group channel when you only know the channel_url. Requires either message_ts (Unix ms timestamp) or message_id as an anchor. Use with SENDBIRD_VIEW_GROUP_CHANNEL (show_read_receipt=…
- List Group Channels Tool to list group channels. Use when you need to fetch paginated group channels with optional filters.
- List Group Channel Members Tool to list members of a group channel. Use when you need to paginate through members of a specified group channel.
- List Operators by Custom Channel Type Tool to list operators of a channel by custom channel type. Use when you need to fetch operators for a specific custom channel type with pagination.
- List Group Channel Operators Tool to list operators of a group channel. Use after specifying the channel_url when needing to paginate through operators.
- List Open Channel Operators Tool to list operators of an open channel. Use when you have the open channel URL and need to fetch its operators. Supports pagination via token and limit.
- List Sendbird Users Retrieves a paginated list of users from your Sendbird application. Use this tool to: - Browse all users in your application - Search for users by nickname or user IDs - Filter users by metadata, custom type, or activit…
- Mark All User Messages As Read Tool to mark all of a user's messages as read in group channels. Use when resetting unread message counts after a user has viewed all messages.
- Mute User Tool to mute a user in a group channel. Use when you need to prevent a user from sending messages for a specified duration.
- Register Operators by Custom Channel Type Registers one or more users as operators for all channels with a specified custom channel type. Use this tool when you need to grant operator privileges to users across all channels that share the same custom_type. Oper…
- Register Group Channel Operators Tool to register one or more users as operators in a Sendbird group channel. Use when elevating permissions of existing channel members.
- Register Operators to Open Channel Tool to register operators to an open channel. Use after creating or updating an open channel when you need to assign operator roles.
- Revoke All Session Tokens Tool to revoke all session tokens for a user. Use when you need to invalidate all active sessions for security.
- Send Message Tool to send a message to a group channel. Use when you need to post a text, file, or admin message to an existing group channel.
- Unban User from Group Channel Tool to unban a user from a group channel. Use when reinstating a previously banned user. Execute after confirming the user is currently banned.
- Unmute User Tool to unmute a user in a group channel. Use when you want to restore a muted user's ability to send messages after confirming they are muted.
- Unregister Operators Custom Channel Type Tool to unregister operators from channels by custom channel type. Use when you need to remove operator roles from users across channels of a specific custom type.
- Update Count Preference Of Channel Tool to update a user's unread count preference for a specific group channel. Use when you want to include or suppress a channel in the user's unread counts.
- Update Group Channel Tool to update group channel information. Use when you need to modify channel attributes such as name, cover image, privacy settings, or operator list after channel creation.
- Sendbird Update Message Tool to update an existing group channel message in Sendbird. Use after you need to modify content or metadata of a sent message.
- Update Sendbird User Tool to update a user's information. Use when modifying nickname, profile image URL, activation status, or metadata.
- Sendbird View Group Channel Tool to view information about a specific group channel. Use when you need channel details after confirming the channel_url.
- Sendbird View Message Tool to view a specific message in a group channel. Use after confirming channel_url and message_id.
- View User Tool to retrieve information about a specific Sendbird user. Use when you need to fetch detailed user data by their user ID.
Setup
How we connect it
- 1
Connect your account
You create a key in Sendbird, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
Sendbird questions, answered.
With a key you create and control. You paste it in once, it is stored in a secrets store on your server, permissions are scoped to the minimum the agent needs, and you can revoke it at any time.
The actions Sendbird's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.
Ready to put Sendbird to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
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