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37 available actions

What your AI agent can do in Sendbird

Sendbird is a platform that provides chat, voice, and video APIs to help businesses build in-app communication features. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Get Count Preference Of ChannelTool to retrieve a user's count preference for a specific group channel.
  • Get User Group Channel Count by Join StatusRetrieves the number of group channels for a user, categorized by join status (joined, invited, etc.).
  • Send MessageTool to send a message to a group channel.
  • Add Members To Group ChannelTool to add members to a group channel.
  • Mark All User Messages As ReadTool to mark all of a user's messages as read in group channels.
  • Update Count Preference Of ChannelTool to update a user's unread count preference for a specific group channel.

Browse all 37 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 10 actionsHide actions
  • Get Count Preference Of ChannelTool to retrieve a user's count preference for a specific group channel.
  • Get User Group Channel Count by Join StatusRetrieves the number of group channels for a user, categorized by join status (joined, invited, etc.).
  • List Banned MembersTool to list banned members in a group channel.
  • List Group ChannelsTool to list group channels.
  • List Group Channel MembersTool to list members of a group channel.
  • List Operators by Custom Channel TypeTool to list operators of a channel by custom channel type.
  • List Group Channel OperatorsTool to list operators of a group channel.
  • List Open Channel OperatorsTool to list operators of an open channel.
  • List Sendbird UsersRetrieves a paginated list of users from your Sendbird application.
  • View UserTool to retrieve information about a specific Sendbird user.
Create & communicateCreate records or send supported messagesView 4 actionsHide actions
  • Add Members To Group ChannelTool to add members to a group channel.
  • Create Group ChannelTool to create a new group channel.
  • Create Sendbird UserCreates a new user in Sendbird.
  • Send MessageTool to send a message to a group channel.
Update & manageChange and manage existing recordsView 4 actionsHide actions
  • Mark All User Messages As ReadTool to mark all of a user's messages as read in group channels.
  • Update Count Preference Of ChannelTool to update a user's unread count preference for a specific group channel.
  • Update Group ChannelTool to update group channel information.
  • Update Sendbird UserTool to update a user's information.
Remove & cancelRemove records or cancel supported workView 3 actionsHide actions
  • Delete Group ChannelPermanently deletes a Sendbird group channel.
  • Delete MessagePermanently deletes a specific message from a Sendbird group channel.
  • Delete Sendbird UserTool to delete a Sendbird user.
Other actionsSpecialist and administrative actions.View 16 actionsHide actions
  • Ban User from Group ChannelTool to ban a user from a group channel.
  • Sendbird Get Unread Item CountTool to retrieve a user's unread item counts including unread messages, mentions, and pending invitations across group channels.
  • Issue Session TokenIssues a session token for authenticating a Sendbird user.
  • Leave Group ChannelsTool to leave group channels for a user.
  • Sendbird List Group Channel MessagesTool to list (paginate) messages in a group channel when you only know the channel_url.
  • Mute UserTool to mute a user in a group channel.
  • Register Operators by Custom Channel TypeRegisters one or more users as operators for all channels with a specified custom channel type.
  • Register Group Channel OperatorsTool to register one or more users as operators in a Sendbird group channel.
  • Register Operators to Open ChannelTool to register operators to an open channel.
  • Revoke All Session TokensTool to revoke all session tokens for a user.
  • Unban User from Group ChannelTool to unban a user from a group channel.
  • Unmute UserTool to unmute a user in a group channel.
  • Unregister Operators Custom Channel TypeTool to unregister operators from channels by custom channel type.
  • Sendbird Update MessageTool to update an existing group channel message in Sendbird.
  • Sendbird View Group ChannelTool to view information about a specific group channel.
  • Sendbird View MessageTool to view a specific message in a group channel.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Sendbird

How does the agent connect to Sendbird?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Sendbird?
The page above lists the 37 actions currently available through the Sendbird connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Sendbird included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Sendbird is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Sendbird to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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