17 available actions

What your AI agent can do in Segment

Twilio Segment is a customer data platform that helps businesses collect, clean, and control their customer data. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Get DestinationTool to retrieve a Destination by ID.
  • List Delivery Metrics Summary from DestinationGet an event delivery metrics summary from a Destination.
  • Import Historical DataTool to import historical data in bulk with support for historical timestamps.
  • Add Labels to SourceTool to add existing labels to a Source.
  • Update SourceTool to update a Source's metadata and settings.
  • Delete SourceTool to delete a Segment Source.

Browse all 17 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 5 actionsHide actions
  • Get Daily Per Source API Calls UsageTool to fetch daily API call counts per source for a given period.
  • Get DestinationTool to retrieve a Destination by ID.
  • List Connected Warehouses From SourceTool to list warehouses connected to a Source.
  • List Delivery Metrics Summary from DestinationGet an event delivery metrics summary from a Destination.
  • List Schema Settings in SourceRetrieve schema configuration settings for a Source.
Create & communicateCreate records or send supported messagesView 2 actionsHide actions
  • Add Labels to SourceTool to add existing labels to a Source.
  • Import Historical DataTool to import historical data in bulk with support for historical timestamps.
Update & manageChange and manage existing recordsView 1 actionHide actions
  • Update SourceTool to update a Source's metadata and settings.
Remove & cancelRemove records or cancel supported workView 2 actionsHide actions
  • Delete SourceTool to delete a Segment Source.
  • Remove Source Write KeyTool to remove a write key from a Source.
Other actionsSpecialist and administrative actions.View 7 actionsHide actions
  • Segment AliasTool to alias a previous user ID to a new user ID.
  • Batch Segment Analytics EventsTool to send multiple analytics calls in a single batch request.
  • Segment GroupTool to associate an identified user with a group via Segment HTTP Tracking API.
  • Segment IdentifyTool to identify a user and set/update traits via Segment HTTP Tracking API.
  • Segment Page ViewTool to record a page view via Segment HTTP Tracking API.
  • Segment Screen EventTool to record a mobile app screen view.
  • Segment Track EventTool to record a custom user event via Segment HTTP Tracking API.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Segment

How does the agent connect to Segment?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Segment?
The page above lists the 17 actions currently available through the Segment connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Segment included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Segment is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Segment to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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