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33 available actions

What your AI agent can do in Reply.io

Reply.io is an AI-powered sales engagement platform that automates and optimizes sales outreach across multiple channels, integrating with various business tools to enhance lead conversion rates and overall sales productivity. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Search Contacts by EmailTool to search contacts by email.
  • Get Contact StatusTool to get contact status.
  • Add Contact to SequenceMove an existing contact to a sequence in Reply.io.
  • Create ContactTool to create a new contact in Reply.io.
  • Update ContactTool to update an existing contact's information.
  • Update Email AccountTool to update an existing email account with custom SMTP/IMAP settings.

Browse all 33 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 10 actionsHide actions
  • Get Contact by IDTool to retrieve a contact by ID.
  • Get Contact StatusTool to get contact status.
  • Get Current UserTool to get the current authenticated user's ID.
  • Get Sequence By IDTool to retrieve detailed information about a sequence by its ID.
  • Get Sequence Contacts ExtendedTool to retrieve all contacts enrolled in a sequence with additional details.
  • Get Sequence Step by IDTool to retrieve details of a specific sequence step.
  • List Contacts BasicTool to list contacts.
  • List SequencesTool to retrieve a paginated list of sequences.
  • List Sequence StepsTool to retrieve all steps in a sequence.
  • Search Contacts by EmailTool to search contacts by email.
Create & communicateCreate records or send supported messagesView 4 actionsHide actions
  • Add Contact to SequenceMove an existing contact to a sequence in Reply.io.
  • Create ContactTool to create a new contact in Reply.io.
  • Create Sequence StepTool to add a new step to an existing sequence.
  • Generate ULIDGenerate ULID
Update & manageChange and manage existing recordsView 5 actionsHide actions
  • Archive SequenceTool to archive a sequence.
  • Set Contact StatusTool to set the status of one or more contacts.
  • Start SequenceTool to start a sequence.
  • Update ContactTool to update an existing contact's information.
  • Update Email AccountTool to update an existing email account with custom SMTP/IMAP settings.
Remove & cancelRemove records or cancel supported workView 6 actionsHide actions
  • Delete ContactTool to delete a contact.
  • Delete Email AccountTool to delete a specific email account.
  • Delete ScheduleTool to delete a schedule.
  • Delete SequenceTool to delete a sequence.
  • Delete UserTool to delete a user.
  • Remove Contact From SequenceTool to remove a contact from a sequence.
Other actionsSpecialist and administrative actions.View 8 actionsHide actions
  • Clear Contact StatusTool to clear statuses from contacts.
  • Connect Exchange Account via OAuthTool to initiate OAuth connection for an Exchange email account.
  • Connect Gmail AccountTool to initiate Gmail account connection via OAuth.
  • Reply.io Get Disconnected Email AccountsTool to list email accounts that are currently disconnected due to authentication or connection errors.
  • Reply.io List Email AccountsTool to list all email accounts.
  • Reply.io List ListsTool to list all contact lists.
  • Pause SequenceTool to pause a running sequence.
  • Bulk Remove Contacts from SequenceTool to bulk remove multiple contacts from a sequence at once.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Reply.io

How does the agent connect to Reply.io?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Reply.io?
The page above lists the 33 actions currently available through the Reply.io connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Reply.io included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Reply.io is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Reply.io to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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