Connect Remote Retrieval to your AI agent

Developer Tools 7 actions available

Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.

We set up the connection using your own Remote Retrieval account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.

What your agent can do in Remote Retrieval

Each one is a real action the agent can take on its own, the same things a person clicking around Remote Retrieval could do. Read-only by default; write actions are confirmed against your policy.

  • Create Order Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-des…
  • Get All Orders Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
  • Get Company Details Tool to retrieve detailed information for a company. Use after confirming a valid company_id.
  • Get Device Prices Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
  • Get Order Details Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
  • List Pending Orders Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
  • RemoteRetrieval: Validate User Tool to validate the provided API key. Use when you need to confirm the API key's validity.

How we connect it

  1. 1

    Connect your account

    You create a key in Remote Retrieval, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.

  2. 2

    Set the guardrails

    Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.

  3. 3

    We keep it running

    Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.

Remote Retrieval questions, answered.

With a key you create and control. You paste it in once, it is stored in a secrets store on your server, permissions are scoped to the minimum the agent needs, and you can revoke it at any time.
The actions Remote Retrieval's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.

Ready to put Remote Retrieval to work?

Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.

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