36 available actions

What your AI agent can do in Quo

Quo, formerly OpenPhone, is a business phone platform for managing calls, messages, contacts, conversations, tasks, users, and webhooks. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Get ContactGet one contact with default and custom fields by Quo contact ID.
  • Get MessageGet one message by Quo message ID, including its content, related IDs, participants, delivery status, and timestamps.
  • Create ContactCreate a Quo contact with standard fields, optional custom fields, and external source metadata.
  • Create TaskCreate a task linked to exactly one phone number, conversation, or activity.
  • Update ContactPatch selected standard, custom, or source fields on an existing Quo contact.
  • Update TaskReplace both the title and description of an existing Quo task.

Browse all 36 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 20 actionsHide actions
  • Get CallGet one call and its routing, participants, status, and timing details by ID.
  • Get Call VoicemailGet voicemail processing status, transcript, duration, and recording URL for a Quo call.
  • Get ContactGet one contact with default and custom fields by Quo contact ID.
  • Get MessageGet one message by Quo message ID, including its content, related IDs, participants, delivery status, and timestamps.
  • Get Phone NumberGet one Quo phone number and its assignments and restrictions by ID.
  • Get TaskGet one task and its current links, assignee, due date, and completion state.
  • Get UserGet one workspace user by Quo user ID.
  • Get WebhookGet one unified Quo webhook by its numeric ID.
  • Get Webhook DeliveryGet the payload and attempt details for one Quo webhook delivery event.
  • List Call RecordingsList recording segments for a Quo call in chronological order.
  • List CallsList calls between a Quo number and one external participant with optional user and creation-time filters.
  • List Contact Custom FieldsList the workspace's contact custom-field definitions for constructing valid contact values.
  • List ContactsList contacts, optionally filtered by external IDs or source, with stable-v1 phone and custom fields.
  • List ConversationsList inbox conversations with optional phone-number, user, creation-time, update-time, and inactive-state filters.
  • List MessagesList messages exchanged by a Quo phone number and one or more participants, optionally filtered by sender or creation time.
  • List Phone NumbersList Quo phone numbers and their assigned users, calling restrictions, and messaging restrictions.
  • List TasksList workspace tasks with cursor-controlled pagination.
  • List UsersList workspace users and return one cursor-controlled page.
  • List Webhook DeliveriesList one page of delivery events for a unified Quo webhook, optionally filtered by status, event type, or dispatch time.
  • List WebhooksList unified Quo webhooks across call, message, contact, task, and integration event families.
Create & communicateCreate records or send supported messagesView 5 actionsHide actions
  • Create ContactCreate a Quo contact with standard fields, optional custom fields, and external source metadata.
  • Create TaskCreate a task linked to exactly one phone number, conversation, or activity.
  • Create WebhookCreate one unified webhook subscription for selected Quo events and return its signing secret, which must be stored securely.
  • Send MessageSend an irreversible text message from a Quo number to one or more recipients.
  • Send Message and Mark Conversation DoneSend an irreversible text message from a Quo number and move the resulting inbox conversation to Done.
Update & manageChange and manage existing recordsView 8 actionsHide actions
  • Set Conversation StatusSet a Quo conversation to read, done, or open.
  • Set Task AssigneeAssign or unassign a Quo user on a task.
  • Set Task CompletionComplete or reopen a Quo task.
  • Set Task Conversation LinkLink or unlink a Quo task and conversation.
  • Set Task Due DateSet or remove a Quo task's due date.
  • Update ContactPatch selected standard, custom, or source fields on an existing Quo contact.
  • Update TaskReplace both the title and description of an existing Quo task.
  • Update WebhookPartially update a unified Quo webhook.
Remove & cancelRemove records or cancel supported workView 3 actionsHide actions
  • Delete ContactPermanently delete one Quo contact by ID.
  • Delete TaskPermanently delete one Quo task by ID.
  • Delete WebhookPermanently delete one unified Quo webhook and revoke its signing secret.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Quo

How does the agent connect to Quo?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Quo?
The page above lists the 36 actions currently available through the Quo connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Quo included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Quo is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Quo to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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