Connect Order Desk to your AI agent
Order Desk is an order management platform for managing orders, shipments, inventory, and store data across ecommerce integrations.
We set up the connection using your own Order Desk account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
What your agent can do in Order Desk
Each one is a real action the agent can take on its own, the same things a person clicking around Order Desk could do. Read-only by default; write actions are confirmed against your policy.
- Add Order History Note Append a timestamped note permanently to an existing order's history. Order history is append-only, so this tool cannot edit or remove the entry.
- Add Order Item Add one line item to an existing order.
- Add Order Items Add two to 10 line items sequentially to the same order and return a result for every processed item. This batch is not atomic.
- Create Inventory Item Create one inventory item with a unique SKU and return its positive Order Desk ID and complete created representation.
- Create Inventory Items Create two to 10 inventory items sequentially and return each created ID or error. This batch is not atomic.
- Create Shipments Create one or more shipment records across orders in one request and report the success or error returned for every shipment.
- Delete Inventory Item Permanently delete one inventory item by its positive Order Desk ID. This destructive action cannot be undone; verify the ID before calling it.
- Delete Order Item Permanently remove one line item from an order. This destructive action cannot be undone by this tool; verify both IDs before calling it.
- Delete Shipment Permanently remove one shipment record from an order. This destructive action cannot be undone by this tool; verify both IDs before calling it.
- Get Inventory Item Get one inventory item by its positive Order Desk ID.
- Get Order Get one order and its addresses, line items, shipments, metadata, notes, and discounts by Order Desk internal ID.
- Get Store Metadata Return safe store identity, locale, timezone, page-size settings, and folder IDs and names without exposing credentials or email configuration.
- List Inventory Items Search inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU, location, or update time.
- List Order Items Return all line items for one order.
- List Orders Find orders in the connected store using at least one narrowing filter and return one bounded page. Use next_cursor to continue the same query.
- List Order Shipments Return all shipments recorded for one order.
- Move Orders Move one or more orders to exactly one destination folder selected by positive ID or exact name, with a result for every order.
- Update Inventory Items Safely update selected fields on one or more inventory items while preserving every omitted field.
- Update Order Item Safely update selected fields on one order line item while preserving every omitted field.
- Update Shipment Safely update selected fields on one shipment while preserving every omitted field.
How we connect it
- 1
Connect your account
You create a key in Order Desk, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
Order Desk questions, answered.
Ready to put Order Desk to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
All product names, logos, and brands are property of their respective owners; used for identification only. ZeroToClaw is not affiliated with or endorsed by Order Desk.