17 available actions

What your AI agent can do in OptimoRoute

OptimoRoute is an online route optimization and planning solution for delivery, logistics, and field service companies. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Get Order Completion DetailsTool to retrieve completion details for one or more orders including proof of delivery data.
  • Get Order Scheduling InfoTool to retrieve scheduling information for a specific order.
  • Create OrderTool to create a new order or update an existing order in OptimoRoute.
  • Create or Update OrdersTool to bulk create, update, or replace multiple orders at once without geocoding.
  • Update Driver ParametersTool to update driver parameters for a specific date including work times, vehicle assignment, and start/end locations.
  • Update Drivers ParametersTool to update parameters of multiple drivers for specified dates in bulk (max 500 per request).

Browse all 17 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 8 actionsHide actions
  • Get Order Completion DetailsTool to retrieve completion details for one or more orders including proof of delivery data.
  • Get DriversTool to retrieve all drivers in the system.
  • Get Mobile EventsTool to retrieve mobile events from drivers' field operations.
  • Get OrdersTool to retrieve one or more orders from OptimoRoute.
  • Get Planning StatusTool to retrieve the status of an active planning/optimization process.
  • Get Planned RoutesTool to retrieve all planned routes for a given date.
  • Get Order Scheduling InfoTool to retrieve scheduling information for a specific order.
  • Search OrdersTool to search for orders in OptimoRoute based on criteria.
Create & communicateCreate records or send supported messagesView 2 actionsHide actions
  • Create OrderTool to create a new order or update an existing order in OptimoRoute.
  • Create or Update OrdersTool to bulk create, update, or replace multiple orders at once without geocoding.
Update & manageChange and manage existing recordsView 3 actionsHide actions
  • Start PlanningTool to start the planning/optimization process for a specified date or date range.
  • Update Driver ParametersTool to update driver parameters for a specific date including work times, vehicle assignment, and start/end locations.
  • Update Drivers ParametersTool to update parameters of multiple drivers for specified dates in bulk (max 500 per request).
Remove & cancelRemove records or cancel supported workView 3 actionsHide actions
  • Delete All OrdersTool to remove all orders and planned routes for a specified date.
  • Delete OrderTool to remove a single order from the OptimoRoute system.
  • Delete OrdersTool to delete one or more orders from the system in bulk (max 500 per request).
Other actionsSpecialist and administrative actions.View 1 actionHide actions
  • Stop PlanningTool to stop an active planning/optimization process.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect OptimoRoute

How does the agent connect to OptimoRoute?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in OptimoRoute?
The page above lists the 17 actions currently available through the OptimoRoute connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is OptimoRoute included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until OptimoRoute is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put OptimoRoute to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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