8 available actions
What your AI agent can do in Msg91
MSG91 is a cloud communication platform offering secure and robust APIs for SMS, WhatsApp, Email, Voice, and more, enabling businesses to connect with their customers across multiple channels. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.
Showing all 8 actions.
Common starting points
- Get Failed EventsRetrieve failed user events from a MSG91 Segmento campaign.
- List CampaignsTool to list all campaigns in Segmento.
- Create User EventsCreate and track user events in MSG91 Segmento for customer behavior analysis and segmentation.
- Send OTPTool to send OTP (One-Time Password) to a mobile number using a pre-configured MSG91 template.
- Resend OTPResend OTP to the same mobile number via text message or voice call.
- Verify OTPTool to verify an OTP (One-Time Password) sent to a mobile number.
Browse all 8 actions by capability
Open a capability to see every supported action and its description.
Find & reviewLook up and review existing recordsView 3 actions
- Get Event TypesRetrieves all event types configured in MSG91 Segmento.
- Get Failed EventsRetrieve failed user events from a MSG91 Segmento campaign.
- List CampaignsTool to list all campaigns in Segmento.
Create & communicateCreate records or send supported messagesView 3 actions
- Create User EventsCreate and track user events in MSG91 Segmento for customer behavior analysis and segmentation.
- Send OTPTool to send OTP (One-Time Password) to a mobile number using a pre-configured MSG91 template.
- Send SMS via Flow (V5)Send SMS messages using pre-defined templates via MSG91 Flow API v5.
Other actionsSpecialist and administrative actions.View 2 actions
- Resend OTPResend OTP to the same mobile number via text message or voice call.
- Verify OTPTool to verify an OTP (One-Time Password) sent to a mobile number.
Connection record
A connection you can control.
- Sign-in
- Customer-managed key
- Setup
- Use a key you create and control. It is stored securely and limited to the work agreed for the role.
- Boundaries
- Only the approved role and actions.
- Off switch
- Revoke the connection from your account.
FAQ
Before you connect Msg91
How does the agent connect to Msg91?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Msg91?
The page above lists the 8 actions currently available through the Msg91 connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Msg91 included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Msg91 is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.
Bring the workflow together
Ready to put Msg91 to work?
Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.