Connect Modem to your AI agent
Modem turns customer conversations into structured topics, people, and company insights for analysis and workflow automation.
We set up the connection using your own Modem account, with keys you control, and keep it running. Your agent picks it up and starts doing the work.
Actions
What your agent can do in Modem
Each one is a real action the agent can take on its own, the same things a person clicking around Modem could do. Read-only by default; write actions are confirmed against your policy.
- Add People to Company Associate one or more existing people with an existing company. People already associated with the company are reported as skipped. This changes company membership, and the approved API surface has no inverse removal op…
- Create Companies Create one to 50 companies in one batch. Each item succeeds or fails independently; use a one-item array to create one company.
- Create People Create one to 50 people in one batch. Each item succeeds or fails independently; use a one-item array to create one person.
- Get Channel Get one channel's source details, connection state, context, timestamps, and message count by UUID.
- Get Company Get one company's core details, connection values, domain, logo, and VIP status by decimal ID.
- Get Company Activity Get one company's message count, weekly activity series, and source-level message breakdown.
- Get Company History Get up to 50 company audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.
- Get Company Identities Get external platform identities linked to one company by Modem's identify operation.
- Get Current Organization Return the organization selected by the connected API key. Use this as an authentication smoke test and to confirm the active tenant; it returns no member, credential, or plan details.
- Get Person Get one person's complete profile, including company, connections, tags, sources, timestamps, identities, and message activity aggregates.
- Get Person History Get up to 50 person audit records plus merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve records beyond the requested limit.
- Get Person Identities Get all external platform identities linked to one person.
- Get Person Source Stats Get one person's message counts broken down by source platform.
- Get Topic Get one topic's complete details, including its summary, classification, lifecycle, priority, keywords, time range, archive state, and event count.
- Get Topic Groups Get every message group assigned to one topic in ascending or descending group-time order. Modem does not paginate or limit this endpoint, so topics with many deeply nested messages can return a large response.
- Get Topic History Get up to 50 topic audit records plus action and merge history. The API reports the total audit count but exposes no cursor or page parameter, so this tool cannot retrieve audit records beyond the requested limit.
- Get Topic People Get every unique person who participated in one topic, including source identities, company, profile, VIP state, and contribution count.
- Identify External Records Upsert links from external platform records to Modem people and companies in batches of 50. Modem matches platform identities before natural keys, can create records only from the documented creation fields, links resol…
- List Channels List organization channels with connection state and message counts, optionally filtered by source, name, or channel IDs.
- List Companies List companies with person and message aggregates, optionally searching and sorting the result. Returns one page and an opaque continuation cursor.
- List Groups List message groups for exactly one company or one person, returning compact message content and topic context one page at a time.
- List People List people with aggregated message statistics, optionally filtering by search text, ecosystem tags, or company and sorting the result. Returns one page and an opaque continuation cursor.
- List and Search Topics List or search topics by keywords or semantic meaning with organization, participant, source, status, date, and classification filters, one page at a time. Semantic search takes precedence when both search modes are sup…
- Merge Companies Irreversibly Irreversibly merge one or more source companies into one surviving target. All domains, person associations, and Slack workspaces move to the target, and source records cannot be restored by this API. Requires explicit…
- Merge People Irreversibly Irreversibly merge one or more source people into one surviving target. All identities, emails, and company associations move to the target, and source records cannot be restored by this API. Requires explicit confirm_i…
- Merge Topics Irreversibly Irreversibly merge 1 to 50 source topics into one surviving target. Modem archives and marks every source as merged, then copies their group and event associations to the target; this API cannot undo the merge. Requires…
- Update Companies Update one to 50 companies in one batch. Omitted fields remain unchanged, explicit null values clear nullable fields, and each item reports success independently.
- Update People Update one to 50 people in one batch. Omitted fields remain unchanged, explicit null values clear nullable fields, and each item reports success independently.
- Update Topic Update one topic's priority, lifecycle, issue type, complete keyword list, or archive state. Omitted fields remain unchanged; issue_type=null clears the classification.
- Update Topics Set priority or archive state for one to 100 topics at once. Provide at least one change, use archived=false to unarchive, and provide an archive reason only with archived=true.
Setup
How we connect it
- 1
Connect your account
You create a key in Modem, a key you create and control, and paste it in once. It lives in a secrets store on your server, not with us.
- 2
Set the guardrails
Read-only by default. You choose which write actions the agent may take, and anything outside that policy gets confirmed with you first.
- 3
We keep it running
Health checks on every connection, updates handled for you, and we watch the first week of activity to make sure the work lands.
FAQ
Modem questions, answered.
With a key you create and control. You paste it in once, it is stored in a secrets store on your server, permissions are scoped to the minimum the agent needs, and you can revoke it at any time.
The actions Modem's API allows, the same things a person clicking around the app could do. Connections start read-only by default; write actions are confirmed against the policy you set before the agent takes them.
Connections are priced per tool on top of the base plan. Some are included, some are premium. See pricing for how connection charges work.
Standard tools are ready inside 7 business days of the setup call. We test the connection end to end, walk you through how the agent uses it, and watch the first week of activity.
Ready to put Modem to work?
Tell us what your team runs on. We set up the connection, secure it, and your agent takes it from there.
All product names, logos, and brands are property of their respective owners; used for identification only. ZeroToClaw is not affiliated with or endorsed by Modem.