13 available actions

What your AI agent can do in Landbot

Landbot is a no-code chatbot builder that enables businesses to create conversational experiences for customer engagement, lead generation, and support across various messaging channels. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

Get BrandTool to retrieve your brand data including contact information and settings.
List AgentsTool to retrieve a list of agents in your Landbot account.
Send MessageTool to send a plain text outbound message to a Landbot customer.
Update AgentTool to update an agent's information in your Landbot account.
Update BrandTool to partially update your brand data in Landbot.
Delete BotTool to delete a specific bot from your account.

Browse all 13 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 6 actionsHide actions

Get BrandTool to retrieve your brand data including contact information and settings.
List AgentsTool to retrieve a list of agents in your Landbot account.
List BotsTool to list all bots in your Landbot account.
List ChannelsTool to list all channels integrated with your account.
List CustomersTool to list customers who have interacted with your bot.
List WhatsApp TemplatesTool to list all WhatsApp message templates available for the account.

Create & communicateCreate records or send supported messagesView 1 actionHide actions

Send MessageTool to send a plain text outbound message to a Landbot customer.

Update & manageChange and manage existing recordsView 5 actionsHide actions

Replace AgentTool to replace all data for a specific agent (full update).
Replace BrandTool to replace or update brand data with a full update (PUT operation).
Set Agent StatusTool to change your agent status to online, offline, or busy.
Update AgentTool to update an agent's information in your Landbot account.
Update BrandTool to partially update your brand data in Landbot.

Remove & cancelRemove records or cancel supported workView 1 actionHide actions

Delete BotTool to delete a specific bot from your account.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Landbot

How does the agent connect to Landbot?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Landbot?

The page above lists the 13 actions currently available through the Landbot connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Landbot included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Landbot is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Landbot to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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