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Kommunicatecommunication

6 available actions

What your AI agent can do in Kommunicate

Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

  • Get User DetailsReturn details for one or more specified Kommunicate user IDs.
  • Create ConversationCreate a persistent Kommunicate conversation with the specified members.
  • Send MessageImmediately send one plain-text message to a Kommunicate conversation as a specified user.
  • Change Conversation AssigneeAssign one Kommunicate conversation to a human agent, changing live routing.
  • Change Conversation StatusChange one Kommunicate conversation to open, closed, or spam.
  • Update User DetailsUpdate selected profile fields for one explicitly identified non-agent Kommunicate user.
Available actions
6
Connection
Customer-managed key
Access
Scoped to the role
Control
Revocable by you

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