65 available actions

What your AI agent can do in Insighto.ai

Insighto.ai is an AI-powered communication platform that enables businesses to create and deploy conversational AI chatbots and voice agents for enhanced customer engagement across multiple channels. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Read Campaign Contact ListTool to retrieve a paginated list of contacts associated with a specific campaign.
  • Read Contact Sync Log ListTool to retrieve a paginated list of contact sync logs.
  • Add Intent To AssistantTool to add an intent to an assistant in Insighto.ai.
  • Create AgencyTool to create a new agency in Insighto.ai.
  • Upsert Contact By Email Or Phone NumberTool to upsert (create or update) a contact in Insighto.ai using email or phone number.
  • Update User ProfileTool to update a user profile in Insighto.ai.

Browse all 65 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 31 actionsHide actions
  • Get Agency Billing PlanTool to retrieve details of a specific agency billing plan by ID.
  • Get Agency Branding By IDTool to retrieve branding configuration for a specific agency by agency ID.
  • Get Agent ListTool to fetch a paginated list of agents.
  • Get Assistant By IDTool to retrieve details of a specific assistant by assistant ID.
  • Get Captured Form By Form IDTool to retrieve captured form submissions by form ID.
  • Get Contact By IDTool to retrieve details of a specific contact by contact ID.
  • Get Datasource By IDTool to retrieve details of a specific datasource by datasource ID.
  • Get Intent By IDTool to retrieve details of a specific intent by its ID.
  • Get List Of ContactsTool to fetch a paginated list of contacts.
  • Get List Of ConversationsTool to fetch a list of conversations.
  • Get List Of DatasourcesRetrieves a paginated list of data sources from Insighto AI.
  • Get List Of Data Sources Linked To Assistant IdTool to retrieve a paginated list of data sources linked to a specific assistant.
  • Get List Of Widgets Linked To Assistant IdTool to fetch a paginated list of widgets linked to a specific assistant.
  • Get Pricing For UserTool to retrieve pricing information for Insighto.ai services.
  • Get Prompt By IDTool to retrieve details of a specific prompt by prompt ID.
  • Get Provider By IDTool to retrieve details of a specific provider by provider ID.
  • Get Speechtotext ListTool to fetch a paginated list of available speech-to-text voice configurations.
  • Get Widget By IDTool to retrieve details of a specific widget by widget ID.
  • List ChannelsTool to retrieve a paginated list of channels.
  • Read Campaign Contact ListTool to retrieve a paginated list of contacts associated with a specific campaign.
  • Read Contact Custom Field ListTool to retrieve a list of custom fields associated with contacts.
  • Read Contact Sync Log ListTool to retrieve a paginated list of contact sync logs.
  • Read Intents ListTool to retrieve a list of all intents.
  • Read Tag ListTool to retrieve a paginated list of tags.
  • Read Tool Function Invoke Log ListTool to retrieve a paginated list of tool function invoke logs.
  • Read Tool Toolfunction ListTool to retrieve a paginated list of tool functions for a specific tool.
  • Read Twilio Auth ListTool to retrieve a paginated list of Twilio authentications.
  • Retrieve Linked Tool And UserTool to retrieve linked tool and user information for a specific tool.
  • Retrieve List Of User Custom VoiceTool to retrieve a paginated list of user custom voices.
  • Retrieve User Monthly Usages AggregationTool to retrieve user monthly usages aggregation data.
  • Retrieve Webhook LogTool to retrieve webhook logs for a specific webhook.
Create & communicateCreate records or send supported messagesView 12 actionsHide actions
  • Add Intent To AssistantTool to add an intent to an assistant in Insighto.ai.
  • Create AgencyTool to create a new agency in Insighto.ai.
  • Create Contact Custom FieldTool to create a new contact custom field in Insighto.ai.
  • Create FormTool to create a new form in Insighto.ai.
  • Create IntentTool to create a new intent in Insighto.ai.
  • Create PromptTool to create a new prompt in Insighto.ai.
  • Create ProviderCreates a new AI provider configuration (e.g., OpenAI, ElevenLabs, Azure Speech, Cartesia, PlayHT) for use in voice and text-to-speech workflows.
  • Create TagTool to create a new tag in Insighto.ai.
  • Create ToolfunctionTool to create a new toolfunction in Insighto.ai.
  • Create WebhookTool to create a new outbound webhook in Insighto.ai.
  • Create WidgetTool to create a new widget with specified attributes.
  • Send Messages To ContactsTool to send messages to a list of contacts in bulk.
Update & manageChange and manage existing recordsView 8 actionsHide actions
  • Update Link Tool UserTool to update a link tool user by its ID.
  • Update Tool By IDTool to update a tool by its ID.
  • Update Toolfunction By IDTool to update an existing toolfunction by its ID.
  • Update Twilio Auth By IDTool to update a Twilio authentication configuration by its ID.
  • Update User ProfileTool to update a user profile in Insighto.ai.
  • Update UserWhatsApp By IDTool to update a UserWhatsApp configuration by its ID.
  • Update Webhook By IDTool to update an outbound webhook by its unique ID.
  • Upsert Contact By Email Or Phone NumberTool to upsert (create or update) a contact in Insighto.ai using email or phone number.
Remove & cancelRemove records or cancel supported workView 14 actionsHide actions
  • Delete Assistant By IDTool to delete an assistant by its ID.
  • Delete Bulk Forms By IDsTool to delete multiple forms by their IDs in a single operation.
  • Delete Contacts In BulkTool to delete multiple contacts in bulk.
  • Delete Form By IDTool to delete a form by its unique identifier.
  • Delete Linked Assistant DatasourceTool to delete (unlink) a datasource from a linked assistant in Insighto.ai.
  • Delete Link Tag Entity By IDTool to delete a link_tag_entity by its ID.
  • Delete Prompt By IDTool to delete a prompt by its unique ID.
  • Delete Provider By IDTool to delete an AI provider configuration by its unique identifier.
  • Delete Tag By IDTool to delete a tag by its unique identifier.
  • Delete Tool By IDTool to delete a tool by its ID.
  • Delete Toolfunction By IDTool to delete a toolfunction by its ID.
  • Delete Twilio Auth By IDTool to delete a Twilio authentication configuration by its ID.
  • Delete UserWhatsApp By IDTool to delete a UserWhatsApp by its ID.
  • Delete Widget By IDTool to delete a widget by its unique ID.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Insighto.ai

How does the agent connect to Insighto.ai?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Insighto.ai?
The page above lists the 65 actions currently available through the Insighto.ai connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Insighto.ai included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Insighto.ai is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Insighto.ai to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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