13 available actions

What your AI agent can do in Heyy

Connect with your customers on Whatsapp, SMS, Messenger and Instagram using automation. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

List Message TemplatesTool to retrieve all message templates available in the Heyy system.
List AttributesTool to retrieve all attributes available in the Heyy system.
Create Contact AttributeTool to create a new custom attribute for contacts in Heyy.
Create ContactTool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes.
Update WebhookTool to update a webhook's URL and active status.
Delete AttributeTool to delete an attribute by its unique identifier.

Browse all 13 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 5 actionsHide actions

List AttributesTool to retrieve all attributes available in the Heyy system.
List AutomationsTool to retrieve automation workflows for a specified channel.
List ChannelsTool to retrieve all available channels from the Heyy system.
List Message TemplatesTool to retrieve all message templates available in the Heyy system.
List API WebhooksTool to retrieve all API webhooks configured for the account.

Create & communicateCreate records or send supported messagesView 4 actionsHide actions

Create Contact AttributeTool to create a new custom attribute for contacts in Heyy.
Create ContactTool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes.
Create LabelTool to create a new label for categorizing contacts in Heyy.
Create WebhookTool to create a new webhook for receiving event notifications across multiple channels.

Update & manageChange and manage existing recordsView 1 actionHide actions

Update WebhookTool to update a webhook's URL and active status.

Remove & cancelRemove records or cancel supported workView 3 actionsHide actions

Delete AttributeTool to delete an attribute by its unique identifier.
Delete LabelTool to delete a label by its unique identifier.
Delete WebhookTool to delete a webhook by its unique identifier.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Heyy

How does the agent connect to Heyy?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Heyy?

The page above lists the 13 actions currently available through the Heyy connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Heyy included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Heyy is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Heyy to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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