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Customer.io MCPcrm

8 available actions

What your AI agent can do in Customer.io MCP

Work with Customer.io people, campaigns, broadcasts, and workspace configuration. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Cio skills readRead the full content of a specific agent skill.
  • Cio auth statusShow the active authentication state.

Browse all 8 actions by capability

Open a capability to see every supported action and its description.

Other actionsSpecialist and administrative actions.View 8 actionsHide actions
  • Cio auth statusShow the active authentication state.
  • Cio delete apiDelete a resource via the Customer.io API (DELETE only).
  • Cio primePrint LLM-ready instructions for using the Customer.io API.
  • Cio read apiRead from the Customer.io API (GET only).
  • Cio schemaIntrospect the Customer.io API schema.
  • Cio skills listList available agent skills — task-specific instruction manuals maintained by Customer.io (routing rules, required params, multi-step workflows).
  • Cio skills readRead the full content of a specific agent skill.
  • Cio write apiWrite to the Customer.io API (POST, PUT, or PATCH).

Connection record

A connection you can control.

Sign-in
OAuth sign-in
Setup
Sign in with your own Customer.io MCP account. Access is limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Customer.io MCP

How does the agent connect to Customer.io MCP?
You sign in with your own Customer.io MCP account. Permissions are limited to what the agent needs, the connection is health-checked, and you can revoke access from Customer.io MCP at any time.
What can the agent actually do in Customer.io MCP?
The page above lists the 8 actions currently available through the Customer.io MCP connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Customer.io MCP included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Customer.io MCP is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Customer.io MCP to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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