7 available actions

What your AI agent can do in Convolo AI

Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

  • Get Character ResponseTool to generate a response from a ConvAI character based on text or audio input.
  • List VoicesTool to retrieve the list of available voice types.
  • Create CharacterTool to create a new character.
  • Generate Starter ConversationGenerates AI-powered conversation starter suggestions for a character.
  • Set Core AI SettingsUpdates the core AI settings (model and/or temperature) for an existing Convai character.
  • Evaluate Character PerformanceEvaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis.

Browse all 7 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 2 actionsHide actions
  • Get Character ResponseTool to generate a response from a ConvAI character based on text or audio input.
  • List VoicesTool to retrieve the list of available voice types.
Create & communicateCreate records or send supported messagesView 3 actionsHide actions
  • Create CharacterTool to create a new character.
  • Generate Starter ConversationGenerates AI-powered conversation starter suggestions for a character.
  • Upload Knowledge Bank FileTool to upload a knowledge bank file.
Update & manageChange and manage existing recordsView 1 actionHide actions
  • Set Core AI SettingsUpdates the core AI settings (model and/or temperature) for an existing Convai character.
Other actionsSpecialist and administrative actions.View 1 actionHide actions
  • Evaluate Character PerformanceEvaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis.

Connection record

A connection you can control.

Sign-in
Customer-managed key
Setup
Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries
Only the approved role and actions.
Off switch
Revoke the connection from your account.

FAQ

Before you connect Convolo AI

How does the agent connect to Convolo AI?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Convolo AI?
The page above lists the 7 actions currently available through the Convolo AI connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Convolo AI included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Convolo AI is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Convolo AI to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

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