28 available actions
What your AI agent can do in Carbon Voice MCP
Carbon Voice MCP connects agents to authorized voice messages, conversations, and collaboration workflows in Carbon Voice. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.
Showing all 28 actions.
Common starting points
- Get messageGet a message by its ID.
- Search userSearch for a User by their phone number, email address, id or name.
- Add attachments to messageAdd attachments to a message.
- Create conversation messageSends a message to an existing conversation or any type with a conversation_id.
- Move message to folderMove a message to a folder by its ID.
- Update folder nameUpdate a folder name by its ID.
Browse all 28 actions by capability
Open a capability to see every supported action and its description.
Find & reviewLook up and review existing recordsView 16 actions
- Get ai action responsesRetrieve previously generated AI Action (Prompt) responses by filtering for a specific prompt, message, or conversation ID.
- Get conversationGet a conversation by its ID.
- Get conversation usersGet users in a conversation.
- Get current userGet the current user information.
- Get folderGet a folder by its ID.
- Get folder with messagesGet a folder including its messages by its ID.
- Get messageGet a message by its ID.
- Get recent messagesGet most recent messages, including their associated Conversation, Creator, and Labels information.
- Get root foldersLists all root folders for a given workspace, including their names, IDs, and basic structure, but does not provide aggregate counts.(Required to inform message…
- Get userGet detailed information about a specific user by their ID.
- Get workspaces basic infoGet basic information about a workspace.
- List ai actionsList AI Actions (Prompts).
- List conversationsList all conversations.
- List messagesList Messages.
- Search userSearch for a User by their phone number, email address, id or name.
- Search usersSearch multiple Users by their phone numbers, email addresses, ids or names.
Create & communicateCreate records or send supported messagesView 5 actions
- Add attachments to messageAdd attachments to a message.
- Create conversation messageSends a message to an existing conversation or any type with a conversation_id.
- Create direct messageSend a Direct Message (DM) to a User or a Group of Users.
- Create folderCreate a new folder.
- Create voicememo messageCreate a VoiceMemo Message.
Update & manageChange and manage existing recordsView 5 actions
- Move folderMove a folder by its ID.
- Move message to folderMove a message to a folder by its ID.
- Run ai actionRun an AI Action (Prompt) for a message.
- Run ai action for shared linkRun an AI Action (Prompt) for a shared link.
- Update folder nameUpdate a folder name by its ID.
Remove & cancelRemove records or cancel supported workView 1 action
- Delete folderDelete a folder by its ID.
Other actionsSpecialist and administrative actions.View 1 action
- Summarize conversationSummarize a conversation.
Connection record
A connection you can control.
- Sign-in
- OAuth sign-in
- Setup
- Sign in with your own Carbon Voice MCP account. Access is limited to the work agreed for the role.
- Boundaries
- Only the approved role and actions.
- Off switch
- Revoke the connection from your account.
FAQ
Before you connect Carbon Voice MCP
How does the agent connect to Carbon Voice MCP?
You sign in with your own Carbon Voice MCP account. Permissions are limited to what the agent needs, the connection is health-checked, and you can revoke access from Carbon Voice MCP at any time.
What can the agent actually do in Carbon Voice MCP?
The page above lists the 28 actions currently available through the Carbon Voice MCP connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Carbon Voice MCP included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Carbon Voice MCP is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.
Bring the workflow together
Ready to put Carbon Voice MCP to work?
Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.