35 available actions

What your AI agent can do in Bolna

Create conversational voice agents using Bolna AI to enhance interactions, streamline operations and automate support. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.

Common starting points

Search available phone numbersTool to search for available phone numbers that can be purchased for Bolna Voice agents.
Get all agentsRetrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name…
Add Provider to BolnaTool to add a new telephony or voice service provider to your Bolna account.
Create Bolna Voice AI Agent (v2)Tool to create a new Bolna Voice AI agent using the v2 API.
Update Bolna Voice AI Agent (v2)Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API.
Copy Bolna AgentTool to create a duplicate copy of an existing Bolna voice AI agent.

Browse all 35 actions by capability

Open a capability to see every supported action and its description.

Find & reviewLook up and review existing recordsView 17 actionsHide actions

Fetch all batches by agent idRetrieve all batches associated with a specific Bolna Voice AI agent.
Get Agent (v1 - Deprecated)[DEPRECATED] Retrieve Voice AI agent details using the v1 API endpoint.
Get all agentsRetrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name…
Get execution by idRetrieve detailed information about a specific phone call execution by its ID.
Get knowledgebase by IDTool to retrieve details of a specific knowledgebase by its ID.
Get User InformationTool to retrieve information about the authenticated user.
List agents (paginated)Tool to retrieve a paginated list of all agents in your Bolna account.
List KnowledgebasesTool to retrieve all knowledgebases from your Bolna account.
List all phone numbersTool to list all phone numbers associated with your Bolna account.
List all providersRetrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names…
List available voicesTool to list all available voices that can be utilized for Voice AI agents.
Retrieve agent by idRetrieve complete configuration and details for a specific Bolna voice AI agent by its ID.
Retrieve agent execution detailsRetrieve detailed information about a specific execution (call/conversation) by an agent, including transcript, costs, duration, status, and telephony data
Retrieve agent execution statusRetrieve all executions for a specific agent with pagination and filtering support.
Retrieve Batch Details by IDRetrieve comprehensive details about a specific Bolna batch by its ID.
Retrieve batch execution listRetrieve all executions from a specific batch with pagination support.
Search available phone numbersTool to search for available phone numbers that can be purchased for Bolna Voice agents.

Create & communicateCreate records or send supported messagesView 7 actionsHide actions

Add Provider to BolnaTool to add a new telephony or voice service provider to your Bolna account.
Create Bolna Voice AI Agent (v2)Tool to create a new Bolna Voice AI agent using the v2 API.
Create Bolna BatchTool to create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id.
Create Bolna KnowledgebaseTool to create a new knowledgebase for Voice AI agents to reference during conversations.
Create Template AgentTool to create a new Bolna Voice AI agent from a template.
Import Bolna AgentTool to import an existing Bolna voice AI agent by its ID.
Schedule Batch by IDSchedule a batch to execute at a specific time.

Update & manageChange and manage existing recordsView 2 actionsHide actions

Copy Bolna AgentTool to create a duplicate copy of an existing Bolna voice AI agent.
Update Bolna Voice AI Agent (v2)Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API.

Remove & cancelRemove records or cancel supported workView 4 actionsHide actions

Delete agent by idPermanently delete a Voice AI agent and all associated data including batches, executions, and configurations
Delete batch by idPermanently delete a batch campaign by its ID, removing it from the system.
Delete KnowledgebaseTool to permanently delete a knowledgebase from your Bolna account.
Remove Provider from Bolna AccountTool to remove a provider from your Bolna account by its key name.

Other actionsSpecialist and administrative actions.View 5 actionsHide actions

Make an outbound phone call from agentInitiate an outbound phone call using a configured Bolna Voice AI agent.
Partially Update Bolna Voice AI Agent (v1)Tool to partially update a Voice AI agent using the v1 API endpoint.
Setup inbound call for agentAdd agent for inbound calls
Stop Agent CallsTool to stop all queued or scheduled calls for a specific Voice AI agent.
Stop batch by idStop a running batch by its ID.

Connection record

A connection you can control.

Sign-in: Customer-managed key
Setup: Use a key you create and control. It is stored securely and limited to the work agreed for the role.
Boundaries: Only the approved role and actions.
Off switch: Revoke the connection from your account.

FAQ

Before you connect Bolna

How does the agent connect to Bolna?

With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.

What can the agent actually do in Bolna?

The page above lists the 35 actions currently available through the Bolna connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.

Is Bolna included in my plan?

Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.

How long until Bolna is ready?

Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.

Bring the workflow together

Ready to put Bolna to work?

Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.

Book a setup call Browse all connections

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