View all systems 
Bland AIai agents
10 available actions
What your AI agent can do in Bland AI
Bland AI is a conversational AI platform for building, operating, and evaluating voice agents, calls, messaging, and related communications workflows. This page lists every available action. Your agent only receives the actions and permissions required for the role you approve.
Showing all 10 actions.
Common starting points
- Get Account DetailsReturn the connected Bland AI account's status, call count, balance, and refill settings without changing the account.
- List CallsSearch the connected account's existing inbound and outbound call history without placing or modifying calls.
- Create Pathway FolderCreate an empty pathway folder, optionally nested under an existing folder, without running calls or agents.
- Delete Pathway FolderDelete an empty pathway folder by ID; folders containing pathways or subfolders must be emptied first.
- Rename Pathway FolderRename an existing pathway folder without moving or changing any pathways inside it.
Browse all 10 actions by capability
Open a capability to see every supported action and its description.
Find & reviewLook up and review existing recordsView 7 actions
- Get Account DetailsReturn the connected Bland AI account's status, call count, balance, and refill settings without changing the account.
- List CallsSearch the connected account's existing inbound and outbound call history without placing or modifying calls.
- List ContactsReturn organization contacts and their identifiers and memory records one page at a time.
- List Knowledge BasesReturn one page of the connected Bland AI organization's knowledge bases, including processing status, source details, and file metadata.
- List Pathway FoldersReturn all pathway folders and their parent relationships from Bland's US regional pathway service.
- List PathwaysReturn all conversational pathways, including their names, descriptions, nodes, and edges.
- List ToolsSearch and page through the active or draft tools configured for Bland agents.
Create & communicateCreate records or send supported messagesView 1 action
- Create Pathway FolderCreate an empty pathway folder, optionally nested under an existing folder, without running calls or agents.
Remove & cancelRemove records or cancel supported workView 1 action
- Delete Pathway FolderDelete an empty pathway folder by ID; folders containing pathways or subfolders must be emptied first.
Other actionsSpecialist and administrative actions.View 1 action
- Rename Pathway FolderRename an existing pathway folder without moving or changing any pathways inside it.
Connection record
A connection you can control.
- Sign-in
- Customer-managed key
- Setup
- Use a key you create and control. It is stored securely and limited to the work agreed for the role.
- Boundaries
- Only the approved role and actions.
- Off switch
- Revoke the connection from your account.
FAQ
Before you connect Bland AI
How does the agent connect to Bland AI?
With a key you create and control. It is stored securely, permissions are limited to what the agent needs, and you can revoke it at any time.
What can the agent actually do in Bland AI?
The page above lists the 10 actions currently available through the Bland AI connection. The role determines which of those actions the agent may use, and write access is only enabled when the workflow needs it.
Is Bland AI included in my plan?
Connections are priced per tool on top of the base plan. Some are included and some are premium. See pricing for how connection charges work.
How long until Bland AI is ready?
Timing depends on the sign-in method, permissions and workflow being connected. We confirm the scope and setup plan before enabling the connection.
Bring the workflow together
Ready to put Bland AI to work?
Start with the responsibility you want off your plate. We’ll map the connection and the boundaries around it.